Collecting troubleshooting information for IBM Support

When you open a case with IBM®, you can include additional IBM MQ troubleshooting information (MustGather data) that you have collected to help with investigating the problem. In addition to the information described in this section, IBM Support might request further information on a case by case basis.

About this task

This section explains how to collect troubleshooting information for a number of different types of problem that you might encounter with IBM MQ for Multiplatforms or IBM MQ for z/OS®.