Db2 format (free format)

You can build a keyword string by using Db2 format (free format).

To begin selecting keywords:

  1. Follow the procedures in Component identifier keyword and Release level keyword. Do this task for all failures.
  2. Follow one of the type-of-failure keyword procedures. If uncertain about which to use, see Figure 1. This chart describes procedures to follow based on common symptoms.
  3. Identify the area of the failure by using CSECT and modifier keywords when appropriate. The procedures refer you to these steps as needed.
  4. Follow Searching the IBM Support site for known problems and solutions to learn how to search with your set of keywords. Do this task for all failures.
  5. If the search is unsuccessful, contact IBM Support as described in Contacting IBM Support about Db2 problems

The following flowchart helps you determine which Db2 keywords to use and the procedures for selecting them.

Figure 1. High-level flowchart of various sets of keywords
Begin figure description. This figure is a flowchart that shows how to choose Db2 type-of-failure keywords and the actions that you must perform for each keyword. End figure description.