Uninstalling IBM Cognos Analytics

It is important to use uninstall programs to completely remove all files and modifications to system files. To uninstall IBM® Cognos® Analytics, you uninstall server components and modeling tools.

If you are running IBM Cognos Analytics in an application server environment, use the administration tool provided with the application server to stop the application if it is running and undeploy the Java™ portion of IBM Cognos Analytics components. Many application servers do not completely remove all deployed application files or directories during an undeployment; therefore, you may have to perform this action manually. After you have undeployed IBM Cognos Analytics components, complete the steps in this section to uninstall on UNIX and Microsoft Windows operating systems.

Tip: If monitoring tools such as Process explorer, MMC (Microsoft Management Console) are running during the uninstall, they will interfere with the deletion of the services. This applies to all services in general. For example, after uninstalling Cognos Analytics, product services such as ApacheDS, IBM Cognos, and Informix will not be fully removed, but instead they will show in the services panel as stopped and disabled. To avoid this, do not have any monitoring tools running while running the uninstall. Shutting down these monitoring tools after the uninstall will also complete the removal of the services.

Important: Do not delete the configuration and data files if you are upgrading to a new version of IBM Cognos Analytics and you want to use the configuration data with the new version.