IBM Campaign administration overview
The Settings menu provides access to most of the tasks that Campaign administrators typically perform.
Option | Description |
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Custom attribute definitions | Define attributes that can be used in campaigns, offers, and cells. For example, you can define an offer attribute of "Interest Rate" to store values for mortgage offers. |
Offer template definitions | An offer template defines the structure for an offer. Offer templates are required. Users cannot create an offer without basing it on a template. |
Option | Description |
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Manage table mappings |
|
View datasource access | View the system table database and all configured customer databases. Select a database to see its configuration details. Log in or out of customer databases. |
Manage dimension hierarchies | Use dimension hierarchies to group data based on value ranges. Examples are age, income, product, and distribution channel. You can create any kind of hierarchy that relates to your business or campaign. |
Manage audience levels | An audience level is an identifiable group that can be targeted by a marketing campaign. Examples are Household, Prospect, Customer, and Account. Flowchart designers can target and switch between audiences or scope one audience level by another. For example, you can target one individual per household. |
View system log | This option opens the Campaign listener log
(unica_aclsnr.log).
Note: If there are multiple partitions, this option is not
available, for security reasons.
|
Task | Description |
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Manage users, groups, role assignments, security policies, and permissions |
Use the Settings menu to adjust security and permissions. Instructions are provided in the IBM Marketing Platform Administrator's Guide and the IBM Campaign Administrator's Guide. |
Adjust configuration properties |
Choose to access configuration properties.
|
Adjust settings for individual flowcharts |
Use the flowchart Admin menu to perform administrative actions for individual flowcharts. |
Manage contact history and response history |
Modify the contact history and response history system tables that are supplied with Campaign to capture information about communications with your customers. Information is provided in the IBM Campaign Administrator's Guide. |
Run utilities to complete administrative functions |
Use the command-line utilities to perform server, session, and database tasks. |
Use the IBM Scheduler to schedule flowchart runs |
See the IBM Marketing Platform Administrator's Guide. |
Task | Description |
---|---|
Install and configure reports that are Cognos® based |
See the IBM Marketing Software Reports Installation and Configuration Guide that is supplied with Marketing Platform. |
Integrate Campaign with other IBM products |
See the following documents:
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