Case packaging action is not displayed on Case Details or Cases page for existing solutions

For solutions that are created in version 5.2.1 Fix Pack 4 or later, the case packaging action is displayed by default on the Case Details and Cases pages. For solutions that were created before Fix Pack 4, the case packaging action must be manually added by editing the solution in Case Manager Builder.

To add the case packaging action to an existing solution:

1. Install IBM® Case Manager version 5.2.1 Fix Pack 4 or later.
2. Open the solution in Case Manager Builder.
3. Add the Create Package button to the Case Toolbar widget on the Case Details page.
   1. On the Pages tab, open the Case Details page.
   2. In Page Designer, click the Edit Settings icon for the Case Toolbar widget.
   3. On the Toolbar tab, select the Editing a case toolbar.
   4. Click the Add Button icon and select the Create Package action.
4. Add the Create Package menu action to the Case List widget on the Cases page.
   1. On the Pages tab, open the Cases page.
   2. In Page Designer, click the Edit Settings icon for the Case List widget.
   3. On the Menu tab, click the Add Menu Item icon and select the Create Package action.
5. Save and redeploy the solution.