Before contacting IBM Support

Review this information before you contact IBM® Support. These resources might help you to find possible solutions for your issue, or make your support experience more efficient if you need to contact IBM Support.

1. Check the known problems and solutions and search the knowledge bases for possible solutions to your issue.

2. If you need to contact IBM Support, there is some information that you can gather to assist IBM Support in resolving problems with IBM Streams. You can speed up your support experience by having this information ready before you contact IBM support.