Jazz for Service Management and WebSphere Application Server installation failed with errors

Use the prerequisite scanner to debug errors when the Jazz for Service Management and WebSphere Application Server installation fail with errors.

Problem

When you install Jazz for Service Management and WebSphere Application Server, the installation fails with errors. The errors might be related to dick space, memory, or Java errors.

Cause

The prerequisites for Service Management Unite are not met.

Solution

Use the prerequisite scanner for the Jazz™ for Service Management installation package to list all the requirements.
  1. Issue the following commands to run the prerequisite scanner:
    export JazzSM_FreshInstall=True
    JazzSM_Image_Home/PrereqScanner/prereq_checker.sh "ODP,DSH" detail
    The prerequisites including the expected disk space are listed.
  2. Go through the output and ensure that each item gets a PASS result. Otherwise, fix the problems until you get all PASS results.