Solutions to Data Protection for VMware vSphere GUI and Data Protection for VMware command-line interface issues are provided.
cd C:\Program Files\Tivoli\TSM\baclient
cd /opt/tivoli/tsm/client/ba/bin
By default,
error log files are in the installation directory.scSignOnAsAdmin: Error 53 receiving SignOnAsAdminResp verb from server
Typically,
this error results when the VMCLI node name
is different from its administrator name. Tivoli Storage
Manager requires
these two names to be the same.Verify that the correct proxy node authority was granted on the Tivoli Storage Manager server. If the correct authority exists, then the data center mapping specified by the VE_DATACENTER_NAME profile parameter is incorrect. See Profile parameters for a complete description and correct syntax of the VE_DATACENTER_NAME parameter.
ANS1033E (RC-53) An invalid TCP/IP address was specified.
This
error occurs when a node name does not match its administrator name.
This issue can happen when you rename a node but do not rename its
administrator. The solution is to either rename the administrator
to match the new node name or register a new administrator for the
new node.rename node <current_node_name> <new_node_name>
rename admin <current_admin_name> <new_node_name>
For
example:rename node DC_VC5 DC_WIN2K8_X64
rename admin DC_VC5 DC_WIN2K8_X64
As a result, the new
administrator name matches the new node name.rename node <current_node_name> <new_node_name>
register admin <new_admin_name> <password>
For
example:rename node DC_VC5 DC_WIN2K8_X64
register admin DC_WIN2K8_X64 DC_WIN2K8_X64PWD
As a result,
the new administrator name matches the new node name.GVM1170E: A VMCLI command failed.
ANR2177I FRSV123015.TSMCLI has 1 invalid sign-on attempts. The limit is 5.
ANR0424W Session 125713 for node FRSV128215.TSMCLI (TSM4VE)
refused - invalid password submitted.
This issue can occur
when a VMCLI node set
password attempt was made by using a password that was previously
set.When the VMCLI node password is set, the password is registered and then automatically changed. As a result, you do not know this changed password. If you must change the VMCLI node password after it is already set, the Tivoli Storage Manager Administrator must use the update node command to reset this node on the Tivoli Storage Manager server. When the node has been reset, set the VMCLI node password again and specify the new password.
The Tivoli Storage Manager server COMMTIMEOUT option affects the duration of the Data Protection for VMware session. If the processing time of the Data Protection for VMware operation exceeds this value, the server ends the session with Data Protection for VMware. Therefore, if you are sure that no error has occurred during a Data Protection for VMware operation and the COMMTIMEOUT value has been reached, increase the value. Likewise, if an error occurred but Data Protection for VMware did not report the error in a timely manner, then decrease the value for better real-time reporting.
Tivoli Data Protection for VMware
IBM Tivoli Storage Manager 2.1.1
Disabled
Tivoli Data Protection for VMware Plug-in
The following error occured while downloading the script plugin from
https://finapps.mycompany.com:9081/TsmVMwareUI/plugin/config.xml:
The request failed because of a connection failure. (Unable to connect
to the remote server)
This issue can occur when the web server
cannot access ports specified in the bootstrap.properties file. During
installation, the web server accesses port 9081. However, when these
additional ports cannot be accessed, the vSphere Client cannot connect
to the Data Protection for VMware vSphere GUI./opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/veProfile
C:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile
veProfile.http.port=9080
veProfile.https.port=9081
veProfile.keystore.pswd={xor}KzosK2spOg==
[root@bold4win /]# service webserver restart
Restarting the WebSphere Liberty Profile ...
Stopping server veProfile.
Server veProfile stopped.
Starting server veProfile.
Server veProfile started with process ID 17894.
https://finapps.mycompany.com:9081/TsmVMwareUI/
Login
by using the vCenter user name and password.echo %TEMP%
C:\Users\Administrator\AppData\Local\Temp\TSM
dcomcnfg.exe
Click OK.Deployment Engine failed to initialize.
The installer will now shutdown. Please check with the log files for a more
complete description of the failure.
PRESS ENTER TO CONTINUE:
The cause might be deployment
engine .lock files that come from a concurrent
installation that is running or from an installation that stopped
before completing. If another installation is running, wait until
that installation finishes before installing Data Protection for VMware. If there
are no other installations running and you encounter this problem,
delete any .lock files.cd C:\Program Files\IBM\Common\acsi\logs
del .lock*
cd /usr/ibm/common/acsi/logs
rm .lock*
After removing these files, restart the installation.To resolve this issue, manually set the domain for the new vCenter. See Set_domain for details about issuing this command.
After a VM backup, the VM might contain preexisting snapshots even though no snapshots are present in the Snapshot Manager. For example, the VM hard disk points to snapshot VMDK files (for example *-000001.vmdk) instead of regular VMDK files. Although preexisting snapshots might be intentionally retained, Data Protection for VMware does not provide a mechanism to verify whether the VMDK points to a valid snapshot. When snapshots are not consolidated, and a VM with preexisting snapshot files is backed up, Data Protection for VMware might report an incorrect size for the backup on the Tivoli Storage Manager server. Snapshot consolidation also prevents other VMware related issues. As a result, consolidate your snapshots whenever this situation occurs.
To resolve this potential problem, VMware vSphere Client 5.x (or later) notifies you when a VM requires snapshot consolidation. For detailed information, see the following VMware Knowledge Base article: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2003638
For vSphere 4.1 (or earlier), no consolidation option is available. However, the equivalent task is to create a snapshot and then complete a Delete All action.
/opt/tivoli/tsm/tdpvmware/common/scripts
(64-bit) C:\Program Files (x86)\Common Files\Tivoli\TDPVMware\VMwarePlugin\
../jre/jre/bin/java -jar reg.jar <vCenterServer> <vCenterUser>
<vCenterPassword> <new_guiHostnameShort> <new_guiHostnameFull> 9081
The new_guiHostnameShort value
is the name that is shown for the Data Protection for VMware vSphere GUI icon in
the vCenter.../jre/jre/bin/java -jar reg.jar vctr.archive.mycompany.com administrator
pass4admin myguihost myguihost.mydomain.mycompany.com 9081
C:\IBM\tivoli\tsm\tdpvmware\webserver\jre\jre\bin\java -cp . -jar reg.jar
<vCenter Server address> <vCenter User ID> <vCenter Password>
<GUI web server host name> <GUI web server address>
<GUI web server HTTPS port>
For example:C:\IBM\tivoli\tsm\tdpvmware\webserver\jre\jre\bin\java -cp . -jar reg.jar
vctr.archive.mycompany.com administrator pass4admin myguihost
myguihost.mydomain.mycompany.com 9081
A config.xml file
is created.C:\IBM\tivoli\tsm\tdpvmware\webserver\jre\jre\bin\java -cp . -jar reg.jar
-wc_ext <vCenter Server address> <vCenter User ID> <vCenter Password>
<GUI web server host name> <GUI web server address>
<GUI web server HTTPS port>
/opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/veProfile/apps/tsmVmGUI.war/plugin/
C:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\apps\tsmVmGUI.war\plugin\
[root@bold4win /]# service webserver restart
GVM0103E: An error occurred while making the Web server request. If this error persists,
check the network connection with the Web server and verify that the Web server is running.
To
prevent this error, make sure that the following conditions exist
before you start the GUI:Add this website to the zone:http://myvctrmachine.xyzco.com
The following error occured while downloading the script plugin
from http://192.168.66.58:9080/TsmVMwareUI/plugin/config.xml:
The request failed because of a connection failure.
(Unable to connect to the remote server)
To resolve this error,
complete the steps as described in the following procedure:Return Code | Description |
---|---|
0 | A command to process one or more VMs completed successfully. |
8 | A command to process multiple VMs succeeded on only some of the VMs that were targeted by the command. Examine the log file to determine the processing status for each of the targeted VMs. |
12 | A command was issued to process one or more VMs. The command did not complete for any of the VMs that were targeted by the command. Examine the log file to determine possible reasons for the failure. |
For
detailed information, see the following VMware Knowledge Base article:
http://kb.vmware.com/kb/2004601