Channels

A channel is the mode by which personalization is delivered, such as a website, email, or mobile text messages.

Channel tenant

Channel Tenant is the specific website which a Marketer wants to personalize.

In the context of Acoustic Personalization, each channel tenant is identified by a unique identifier that is called as channel tenant ID.

Channel tenant ID

The channel tenant ID is generated when new channel is registered in Acoustic Personalization. The channel tenant ID is displayed on Register a channel page. It helps to uniquely identify each channel that needs personalization. This channel tenant ID is required when you configure UBX.

The channel tenant ID is not case-sensitive.