If you have installed or replaced a part, use the Hardware Management Console (HMC) to update your HMC records after you have
completed a service action on your server. If you have reference codes,
symptoms, or location codes that you used during the service action,
locate the records for use during this procedure.
Procedure
-
At the HMC, examine the service
action event log for any open service action events. See Viewing serviceable events by using the HMC for
details.
- Are there any service action events that are open?
- No: If the system attention LED is still on, use the HMC to turn off the
LED. See Deactivating LEDs by using the HMC. This ends the procedure.
- Yes: Continue with the next step.
-
Record the list of open service action events.
-
Examine the details of the open service action event. Is the error code associated with this
service action event the same as you gathered earlier.
- No: Choose one of the following options:
- Review the other serviceable events, find an event that does match, and continue with the next
step.
- If the log information does not match what you had gathered earlier, contact your service
provider.
- Yex: Continue with the next step.
-
Select and highlight the service action event from the Error Associated
With This Serviceable Event window.
-
Click Close Event.
-
-
Did you replace, add, or modify a field replaceable unit (FRU) of the
open service action event?
- No: Select the No FRU Replaced for this Serviceable
Event option, and click OK to close the service action
event.
- Yes: Perform the following steps:
- From the FRU list, select a FRU that you want to update.
- Double-click the FRU and update the FRU information.
- Click OK to close the service action event.
-
If you continue to have problems, contact your service
provider.