Why subscribe to IBM Spectrum Computing Subscription and Support?

Ensure your HPC and analytics applications, and new generation open source frameworks such as Hadoop and Spark, operate efficiently within your unique data center environments.

When you subscribe, you gain a support team of exceptional people who put the customer first, provide timely resolution of issues, and share resources throughout IBM to improve your experience.

Subscribe and receive these benefits

Updates

Get the latest product updates and software releases, from small fixes specific to your environment to major new releases with new version numbers.

Support

Speed time to resolution with direct access to IBM Spectrum Computing technical professionals instead of call center representatives.

Satisfaction

Join our culture of high customer satisfaction. Survey results show our scores far outpace software industry averages.

Self-service

Access our industry-leading online tools offering knowledge, real-time support request management, documentation and manuals.

IBM Spectrum Computing engineers make the difference

Certification

Are all certified in a minimum of one IBM Spectrum Computing product

Experience

Many have more than 5 years of experience at IBM Spectrum Computing

Knowledge

Many worked in IBM Spectrum Computing research and development

Take your next step

Visit IBM Support

Find documentation and IBM Redbooks, open a support ticket, shop for products, and download product updates.

Share a concern

If you have already contacted IBM Spectrum Computing Support, and you have concerns about the handling of your issue, please share your concern.

Call us at 1-866-426-2929 | Priority code: Spectrum Computing