New Forrester study confirms clients can save as much as 25% with IBM Multi-Vendor Support Services

The Global Leader in Enterprise IT Support

Looking for an IT support management partner to help you make the most of today’s digital platforms?

IBM provides proactive and reactive, on-site and remote IT support for over 30,000 IT devices across all manufacturers. This includes IBM, Cisco, Dell/EMC, Fujitsu, HPE, Lenovo, and Sun/Oracle. IBM helps you to take your IT support to the next level using a single expert partner. 

Services offered

Multi-Vendor Hardware and Software Support Services

Simplify IT support management by streamlining multiple OEM and vendor contracts to a single vendor with the expertise to care for all your technology support needs. Improve availability, resolve issues quickly and reduce outages across your entire IT environment.

IBM Hardware and Software Support Services

Get proactive service and support from the people who know your IBM systems best. With our analytics, cognitive technologies and expertise, we can help identify and resolve most issues in a single call.

Innovation, agility and technology

IBM Technology Support Services is revolutionizing IT support for the future, with innovative, advanced technologies to help simplify your IT support management and dramatically expand and extend new value to your business.

What’s new

New Forrester study confirms clients can save as much as 25% with IBM Multi-Vendor Support Services

Learn how IBM is saving businesses time and money.

Growth and innovation with a trusted IT support partner

Your technology support must continuously evolve and change to keep up with the demands of modern IT infrastructures.

Simplify data center support with a proactive approach that can save you time and money

How do you support the growing demand for 24x7 service availability while maintaining security and availability? IBM can help.

You deployed open source software — now, what about support?

The average enterprise runs hundreds of applications and adoption of OSS for production workloads is growing. How do you ensure the appropriate level of support?        

Meet IBM Technology Support Services experts

Juhi McClelland

General Manager, IBM Technology Support Services

David Subia

Global Business Line and Sales Executive for Multivendor Datacenter Solutions

Daniel Witteveen

Vice President, IBM Technology Support Services, North America

IBM Technology Support Services experts are here to help you move your business forward