Your partner for all Zebra solutions: from device purchase to support and life cycle management

What are IBM services for Zebra Products?

IBM is your trusted partner for hardware and tech support. Trained specialists will work with you to select and customize hardware that fits your needs and also design the life cycle-based support solution to simplify your ongoing hardware support requirements.

In a complex multivendor environment, finding a simplified end-to-end solution to support high availability at reduced costs can be challenging. IBM supports complex solutions for multivendor environments that contain Zebra hardware, and also provides life cycle maintenance services.

How is IBM revolutionizing how IT support works?

IBM is offering innovative, advanced technologies like an Augmented Reality Assist Tool, a Virtual Assistant for Technical Support, Predictive Maintenance, and the Client Insights Portal helping to simplify your IT support management and generate new value for your business.

What does IBM offer to help meet your enterprise’s support and service needs?

IBM offers a virtually unparalleled global variety of flexible support-level and service options that can be customized to meet your specific needs. For everything from basic managed maintenance support services to more complex multivendor support across multiple manufacturers for cross-enterprise support, IBM is your partner for all Zebra solutions.

What you get with IBM Services for Zebra products

Wall-to-wall services for retail equipment

Device solutions for front of store, back of store and warehouse

Services for ruggedized Zebra devices

Device solutions for healthcare: patient identification, specimen collection, laboratory management, pharmacy tracking, and staff productivity, management and communications

Comprehensive device support for manufacturing

Device solutions for inventory and materials management, warehouse management, device management, quality management and traceability

Services for Zebra printers, scanners and mobile devices

Device solutions for transportation and logistics: supply chains, trucks, trains and ships

Zebra products connect people, assets and data

Benefits of IBM Services and Tech Support for Zebra Products

Reduce complexity

Eliminate the IT "blame game" with a single point of accountability for your IT solutions and ongoing maintenance.

Improve sales and satisfaction

Your customers expect highly available equipment. IBM has wall-to-wall technology support so your employees can focus on making sales instead of seeking a technical support fix.
 

Save time and money

Receive end-to-end technical support with one vendor who can optimize the availability, the life span and maintenance costs of your existing equipment.
 

Golden State Foods reimagines the beef supply chain

For a leading food services distribution company, IBM and Zebra partnered to transform their perishable goods supply chain using IoT. Our client wanted to optimize their supply chain to improve product traceability in store and across the supply chain. Our client's end customers are quick service restaurants spending 48 labor hours per month (over $100M per year) managing their in-store inventory. IBM implemented a Blockchain and RFID-based solution for tracking the meat pallets and provided condition monitoring using temperature sensors across the entire product supply chain (from farm to folk).
 

Related services

Simplify multi-vendor IT support management

Offers expert, single-source support for over 30,000 multi-vendor hardware and software products, using advanced technologies to reduce complexity and save you time and money.

Maximize the business value of enterprise IoT deployments

Provides large companies a managed solution for IoT deployments — from strategy to proof of concept to deployment and ongoing management. IBM can advise and support you through every stage of an IoT implementation.

IBM innovation in technology support

Revolutionize IT support for the future, with innovative, advanced technologies to help simplify your IT support management and dramatically expand and extend new value to your business.

Chat with an IBM expert for a 30-minute strategy session at no cost

Discover the full value of your business and technology potential with an IBM expert consultation at no cost.