Your partner for all Zebra solutions: from device purchase to support and life cycle management
What are IBM services for Zebra Products?
IBM is your trusted partner for hardware and tech support. Trained specialists will work with you to select and customize hardware that fits your needs and also design the life cycle-based support solution to simplify your ongoing hardware support requirements.
In a complex multivendor environment, finding a simplified end-to-end solution to support high availability at reduced costs can be challenging. IBM supports complex solutions for multivendor environments that contain Zebra hardware, and also provides life cycle maintenance services.
What does IBM offer to help meet your enterprise’s support and service needs?
IBM offers a virtually unparalleled global variety of flexible support-level and service options that can be customized to meet your specific needs. For everything from basic managed maintenance support services to more complex multivendor support across multiple manufacturers for cross-enterprise support, IBM is your partner for all Zebra solutions.
What you get with IBM Services for Zebra products
Wall-to-wall services for retail equipment
Device solutions for front of store, back of store and warehouse
Services for ruggedized Zebra devices
Device solutions for healthcare: patient identification, specimen collection, laboratory management, pharmacy tracking, and staff productivity, management and communications
Comprehensive device support for manufacturing
Device solutions for inventory and materials management, warehouse management, device management, quality management and traceability
Services for Zebra printers, scanners and mobile devices
Device solutions for transportation and logistics: supply chains, trucks, trains and ships
Golden State Foods reimagines the beef supply chain
For a leading food services distribution company, IBM and Zebra partnered to transform their perishable goods supply chain using IoT. Our client wanted to optimize their supply chain to improve product traceability in store and across the supply chain. Our client's end customers are quick service restaurants spending 48 labor hours per month (over $100M per year) managing their in-store inventory. IBM implemented a Blockchain and RFID-based solution for tracking the meat pallets and provided condition monitoring using temperature sensors across the entire product supply chain (from farm to folk).
Maximize the business value of enterprise IoT deployments
Provides large companies a managed solution for IoT deployments — from strategy to proof of concept to deployment and ongoing management. IBM can advise and support you through every stage of an IoT implementation.