Systems support
Buy or upgrade warranty and maintenance for IBM hardware and software
Overview
Get peak performance and high availability with world-class IT support
Keep your mission critical systems running smoothly with IBM hardware and software support. We offer customized IT maintenance options during warranty and post warranty for IBM® zSystems®, LinuxONE, Power® and Storage Systems. Our analytics, AI and automation capabilities can resolve issues faster, reduce risk and prevent issues before they happen.
Reduce IT support costs by consolidating vendors with IBM Multivendor Support Services
Benefits
Ensure availability
Streamline IT support with predictive analytics, AI and automation to ensure high availability.
Eliminate uncertainty
Rely on our world-class customer service with industry-leading Net Promoter Scores.
Improve compliance
Meet critical compliance, privacy and security needs across on-premises and cloud environments.
Support and care solutions
IBM Expert Care
Optimize IT availability and reduce costs through simplified, flexible services and support tiers.
Proactive support
Anticipate and avoid IT problems with AI-infused analytics and dedicated IBM support specialists.
End-of-service support
Extend support for your IBM hardware or software that has reached its effective end-of-service date.
Preventive maintenance
Prevent IT problems and unplanned downtime
IBM Support Insights is a powerful, AI-enabled tool that improves IT reliability and streamlines asset management. It provides preventive maintenance and analytics to help your team solve IT issues before they become emergencies. Use it to simplify management of your IT infrastructure and reduce gaps in support coverage.
Client testimonial
IBM gives us confidence in the availability and reliability of our IT environment.
– Rajesh Mishra
Senior VP of Corporate Processes and IT, VE Commercial Vehicles
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Personalized engagement
IBM Accelerated Value Program
Accelerate your business success with fast, personalized access to designated IBM technology experts. Minimize the risk of unplanned system downtime across your data center. With personalized engagement and highly skilled technical resources, you can increase ROI and get more from your IT investment.
Talk strategy with an IBM expert
Our IBM experts are ready to help you make the most of single-source managed services for your technology and business operations. Schedule a 30-minute, no-cost strategy session today.