IBM Payments Center

Global leader in building, managing, and operating the systems that power the world’s payments

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Rethinking payment infrastructure with AI

The world needs faster, simpler, and more affordable ways to move money. Today’s fragmented payment systems increase costs and limit access. At the IBM Payments Center, we leverage Artificial Intelligence and Quantum Computing to rethink payment infrastructure. We help build networks that are reliable, scalable, and adaptable, working with countries and institutions to create payment systems that are connected, flexible, and sustainable. 

We run the rails the world relies on
IBM Payments Center Capabilities diagram
IBM Payments Center Capabilities

IBM Payments Center is the global leader in building, managing, and operating payments networks, including market infrastructures, regional market infrastructures, and commercial market infrastructures.

We help central banks, regulators, and payment operators modernize the world’s most critical payment systems. From strategy to delivery, our work makes payments faster, safer, and more reliable. Delivered through our Strategy Consulting and Platform Consulting practices, we ensure that modernization efforts translate into measurable, real-world impact across the payment ecosystem.

Strategy Consulting

IBM Payments Center bring deep expertise in modernizing payment infrastructures. Our advisors combine IBM’s leadership in Artificial Intelligence and Quantum computing to guide countries in building secure, resilient, and scalable systems. How we deliver impact:

Quantum/AI Market Simulator Market Diagnostics Component Business Modeling

Platform Consulting

We bring ideas to life by designing flexible, scalable, and secure payment architectures tailored to local market needs. Backed by a team of senior payments engineers and AI integrated throughout our development lifecycle, we help institutions modernize and stay ahead of evolving industry demands. How we deliver impact:

Open Payments Marketplace Platform AI Agents IBM Payments Center Assets
Stay ahead of payments innovations
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How gen AI and payments-grade agents enable compliant, cost-efficient modernization
Real-time demands, regulations, and shrinking margins are pushing organizations to modernize payments. Generative AI is driving this transformation. It’s redefining how payment systems are built, operated, and optimized for risk and cost.
Close-up of password lock for mobile cyber security in online mobile bank app
The next frontier in defending against payments fraud
Explore how financial institutions can stay ahead of fraudsters by leveraging gen AI, fostering cross-industry collaboration, and transitioning to cloud-based SaaS infrastructures that scale to address the demands of modern fraud prevention.
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Why central banks dislike cryptocurrencies
Cryptocurrencies, often depicted as an escape from fiat currency and legacy banking, have become a constant focus of bank and government activity.
Meet our experts Andrew Higgins
As the global founder and leader of the IBM Payments Center, Andrew provides consulting services and delivers a comprehensive, cloud-based Payments-as-a-Service offering to IBM clients and business partners worldwide. He brings over 30 years of experience in Information Technology, with a strong focus on the end-to-end delivery of large, complex technology transformation programs across multiple industries, including Financial Services, Manufacturing, Government, Consumer Goods, and Energy.
Sridhar (Sri) Narayanan
Sri is the Global Chief Technology Officer and an IBM Distinguished Engineer, driving technology strategy, platform innovation, and large-scale engineering across payments, fintech, and financial services. He leads global teams that deliver national-scale payment systems and cloud-native platforms, aligning engineering excellence with business strategy, regulatory compliance, and digital transformation.
Namit Agrawal
Namit is a Partner at IBM Consulting and leads IBM’s Global Payments Practice in the North American market. With over twenty years of consulting experience, he has developed deep expertise in Banking and Payments. Throughout his career, Namit has driven IBM’s thought leadership in the payments domain, presenting the company’s perspectives on the adoption of emerging payment trends to clients and the industry. He has also advised on the development and execution of complex strategic transformation programs.
Rakesh Aggarwal
As an Offering Leader at the IBM Payments Center, Rakesh drives business growth through next-generation payments solutions. He oversees offering vision, development, and go-to-market strategy for solutions supporting market infrastructures, corporates, and financial institutions. In his role, he helps organizations modernize their payments ecosystems and prepare for the future of payments.
Naveed Minhas
As the EMEA Payments Market Leader at the IBM Payments Center, Naveed is a regional leader who has led national programs and now focuses on the modernization of banking, payments, and tokenization. His work spans transforming enterprises through digital and real-time payments, platform strategy, and large-scale payment transformation initiatives. In the region, he focuses on supporting financial institutions in areas such as data utilization, tokenization, interoperability, and AI adoption related to national payment rails and customer experience initiatives.
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