Organizations need to monitor application performance to keep applications running smoothly, prevent outages and help DevOps teams deliver better software faster. But in today’s application environment, that job has gotten more complicated.
Application performance monitoring (APM) tools were designed to help IT teams continuously track application performance so they can identify and troubleshoot issues, address problems and optimize resource usage. These tasks are pretty important since you need to know when your website or application is down, determine what went wrong quickly and prevent it from recurring in the future. APM tools promise to give organizations visibility into their application performance so that they can make sure their apps perform reliably.
In the last decade or so, application environments have become increasingly complex compared to what they once were. Change is constant, and modern application environments include cloud-native apps and services in distributed architectures with highly complex interdependencies. Monitoring a modern application stack consisting of so many disparate systems and tools is no easy job, but it remains more important than ever.
Why monitoring application performance matters
Application performance can directly impact the success of your business. After all, unreliable applications can damage your brand and result in lost revenue and productivity.
Think about the user experience. Your customers and employees count on the applications they need to work quickly and effectively. Today, their demands for delightful, engaging digital experiences are higher than ever. Users have very little patience for applications running slowly or crashing. Just one negative experience can cause customers to abandon your application or business, so you truly can’t afford downtime. Your reputation depends on keeping your applications running smoothly 24x7.
Application performance also has a direct relationship to the efficiency of your resource usage and the speed with which you can deliver new applications and services. Slow applications reduce employee productivity and keep your IT team bogged down with troubleshooting and fixing issues instead of delivering innovative products and services to your customers.
APM tools are designed to provide visibility into your apps — to help you understand what’s going wrong and why, and to prevent future issues. To put it simply, APM tools can help you:
- Keep your users happy.
- Avoid wasting time and resources.
- Empower your IT teams to work more efficiently.
- Quickly isolate the root cause of an issue and move to resolution faster.
- Understand the interrelationships in your application environment.
- Gain actionable insights.
- Launch applications faster than your competitors.
The modern application environment
All these potential benefits of an APM tool are critically important. But today’s application environment is very different from that of 10 or 15 years ago, when APM tools initially took off. The introduction of cloud-native applications, microservices, containers and Kubernetes in the last decade has transformed the application stack. Not to mention that application development cycles are moving faster than ever with today’s agile development methodology. Continuous integration, continuous delivery (CICD) pipelines have introduced automation and continuous monitoring into application development lifecycles.
You already know the value of having visibility into the health of your application environment. The APM solution you adopted years ago has likely served you very well, providing the visibility and insight you needed at the time. But with this newly evolved application stack, organizations are finding that it’s time for an evolved APM tool.
Today, businesses need a monitoring solution that’s truly designed for the modern application environment — a tool that can monitor the full application stack, all of your applications and infrastructure in an agile development pipeline. Today, you need more than just visibility; you need enterprise observability.