IBM watsonx Assistant, our enterprise solution for building AI chatbots and voice assistants, offers seamless integration to industry leading technologies that can take your convesrational experiences and customer satsifaction to the next level.
-Deliver comprehensive, omnichannel customer support with seamless integration to messaging channels, web apps, CcaaS provider tools and more.
-Embeded customized, reliable large language models with native integration to the watsonx platform.
- Connect to IBM enterprise search and speech technology (speech-to-text and text-to-speech)natively within watsonx Assistant instance.
- fetch real-timedata insights that can communicate between systems.
Invest more time in crafting effective chatbot conversations and use our built-in integrations to accelerate deployment and drive interaction.
Equip your website or mobile app with a chat widget without writing any code. Web chat’s interface is easy to customize and supports various types of rich media—videos, iframe, content carousels, journeys and more—for a delightful customer experience.
Augment your conversational AI chatbot with an expressive voice and make it available over the phone to reduce hold times and ease workloads for support teams.
Boost customer engagement by embracing omnichannel self-service support. Configure your assistant and deploy it in minutes on some of the most widely used social media and digital messaging apps.
IBM watsonx Assistant provides pre-built integrations and extensions packs for contact center as a service platforms to help accelerate deployment, streamline interactions and ensure a smooth hand-off to human agents.
We offer a starter kit for IBM App Connect, one of the best integration platforms as a service (iPaaS) on the market. IBM App Connect is equipped with hundreds of pre-built application connectors and customizable templates to easily build integration flows and rapidly connect cloud, SaaS, on-premises applications and data sources.