Build a smarter supply chain for tomorrow
Digital business and globalization continuously disrupt today’s business. Customers expect what they want, when and where they want it. IBM® Sterling Supply Chain Business Network provides security-rich, cloud-based connectivity with customers, trading associates and suppliers. You can quickly engage with more than 800,000 preconnected trading associates to onboard in hours or days, not weeks. AI provides real-time intelligence and recommendations to get ahead of supply chain transaction issues to ensure orders are delivered on time. Blockchain empowers transparency and trust with multi-party visibility of digital events across your supply chain.
Why choose IBM Supply Chain Business Network
335%
average three-year ROI
$4.61 million USD
per organization per year in total benefits
51%
more efficient management of B2B transactions

Gain 335% ROI over 3 years
Get a multi-enterprise digital business network that delivers a scalable, reliable, cloud-based infrastructure to support your growing business needs. Learn how our clients have achieved significant results while driving innovation with trusted B2B and supply chain integration powered by AI and blockchain-enabled visibility. 100% uptime for your most demanding workloads Vastly improved transaction processing Faster onboarding of trading associates Automated manual processes Around-the-clock technical expert and white-glove support
Handle more B2B transactions
Manage more than twice the B2B transaction volume with the same resources. Streamline connections and collaboration with customers, suppliers and other trading associates to reduce costs and gain efficiencies. With our business network, you get seamless and secured any-to-any frictionless connectivity. Scale to accommodate a unique, diverse set of business translations, industry requirements and government regulations. Supported technologies include industry (X12, EDIFACT, XML, Web Services) and government (Peppol, e-invoicing, RosettaNet) requirements.


Improve your customer satisfaction ratings by 30% on average
Realize value from AI and blockchain to unravel complex EDI data into actionable insights. See a graphical view of what happened in the context of a particular order, shipment or invoice in real time. IT and business users can investigate supply chain purchase-to-pay and order-to-cash data by using natural language search, which enables them to easily find and examine all documents to make faster, more informed decisions.
Benefits of IBM Supply Chain Business Network
Streamline connections and collaboration with customers, suppliers and trading associates
- Any-to-any connectivity
- Automating manual B2B transactions
- Seamless Peppol support
- eInvoicing signature, validation, archiving and clearance
Cloud-based network with guaranteed uptime, throughput and customer response times
- Premium managed services
- Robust self-service capabilities
- IBM data security best practices
Deepen visibility into B2B transaction lifecycles with AI and blockchain
- Real-time visibility; trend analysis and dashboards
- Anomaly detection, alerts and natural language search
- Multi-party, secure shared ledger of digital transactions
Which option is right for you?
Essentials
Get started with secure connectivity, document tracking visibility, analytics dashboards and more in the cloud.
Standard
Meet the data format and standards requirements of those you do business with. The Standard edition offers the ability to configure document mapping/transformation in the cloud.
Premium
Let the designated resource included in the Premium edition manage your implementation, maintain your system and support ongoing services with those with whom you trade.
Testimonials
“ We calculated that the managed-services solution from IBM would help us avoid 50% in capital costs compared to building a new in-house EDI platform. ”
- Jeff Liddicoat
- Information Systems and Services – Integration, Senior Delivery Lead
- CEVA Logistics
“ Access to information is the key to operation, controlling and responding to changes in the supply chain. ”
- David Gillon
- Executive Director, Business Transformation/IT, Global Supply Chain
- Lenovo