General contact information

General Enquiries

Tel: 0870-542-64261
Fax: 0870-542-63291


Tel: Toll Free: 0800-169-1458


IBM United Kingdom Limited
P.O. Box 41
North Harbour Portsmouth
Hampshire PO6 3AU


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Hardware Support
Tel: 03705-500-900 1
+44-1475-897-150 1 & 2

IBM Software Support
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Tel: 0370-010-1952

For local IBM Authorized Warranty Service Providers:
Email :
Tel : 01475 897 048

i2 Software Support
Tel: +44-1475-897-352

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

1For calls made from within UK
2For calls made from outside United Kingdom