General contact information


General Enquiries

Tel: +44 (0) 370-542-64261
Fax: 0870-542-63291
+44-2392-221142
E-mail: ibm_crc@uk.ibm.com
www.ibm.com/uk-en

Shopping
Tel: Toll Free: 0800-169-1458

Address
IBM United Kingdom Limited
P.O. Box 41
North Harbour Portsmouth
Hampshire PO6 3AU
England


1 For calls made from within UK
2 For calls made from outside United Kingdom

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 AM to 06:00 PM, Monday through Friday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: https://www.ibm.com/mysupport
Tel: 03705 500 900
Alt. Tel: +44 2070 719 018


Hardware
Web: https://www.ibm.com/mysupport
Tel: 03705 500 900
Alt. Tel: +44 2070 719 018


IBM Cloud
Web: https://cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638



For local IBM Authorized Warranty Service Providers:
Email : ebpwsc@uk.ibm.com


Customer support

Contracts, order status, delivery, inventory, invoices and payments.