General contact information


General inquiries


E-mail: ibmkzru@ru.ibm.com
www.ibm.com/kz-kk/

Address
IBM EE/A
Representative Offices in Kazakhstan:

Astana
Kabanbay Batyr av. 15/1
Business Centre Q2, floor #2
Tel: +7-7172-756610

Almaty
Kunayev st. 77
Business Centre "Park View Tower", floor#9
Tel: +7-7272-321540, +7-7272-321541, +7-7272-321543

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. 24/7 phone numbers for all products support
Tel: +7-800-200-6300 from all Russian regions
Tel: +7-495-258-6300 from Moscow

HW Support
E-mail: hwsupport@ru.ibm.com
Request for Hardware Support

SW Support
E-mail: swsupport@ru.ibm.com
Request for Software Support

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.