General contact information


General inquiries

Address
IBM International Business Machines
d.o.o Bulevar Mihajla Pupina
6 11070 Belgrade Serbia

General inquiries
Tel: +381-11-201-3500
Fax: +381-11-201-3501
Email: ibmoffice@rs.ibm.com

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Monday through Friday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
E-mail: swsupport@ru.ibm.com


Hardware
Web: www.ibm.com/mysupport
E-mail: hwsupport@ru.ibm.com


24/7 phone numbers for all products support
Tel: +7-800-200-6300 from all Russian regions
Tel: +7-495-258-6300 from Moscow


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.