Transforming Government in the Cloud

Breakout Tracks

The Digital Transformation Imperative

Agencies are under considerable pressure to transform services and support citizens and a workforce that demand modern, digital experiences. This is digital transformation. It’s revolutionizing business processes by reimagining the customer experience with on-demand technologies to drive citizen-centric and mission critical outcomes.

  • Tracy Doaks, Secretary & CIO, Department of Information Technology, State of North Carolina
  • Andras Szakal, CTO, IBM U.S. Public and Federal Market

Recipes for IT Modernization Success

IT modernization is not new, it has been with us for decades. Evolving the technology used to meet mission and program outcomes is constant work for government IT leaders. While it is a challenge, there are great examples of success. Two government leaders in this session share their insights and hard won lessons that now form their recipes for IT modernization success.

  • Margie Graves, Former Deputy CIO, Office of Management and Budget
  • Jason Gray, CIO, Department of Education
  • Scott Robertson, Partner, IBM Services

The Partnership: How data and technology advance the mission

The most important asset government has is data and government's job is increasingly how they extract insights from it. Software has also gone through a evolution, with integrations at the edge and exponential technologies like AI and cloud. Government systems are now increasingly about building software to more from their data. The US Air Force must tie together data and technology on a massive scale, using DevSecOps to remove bottlenecks, automate processes and protect against cyber threats.

  • Loretta Mahon Smith, North America Lead, Data Strategy & Governance, IBM
  • David McQueeney, Chief Innovation Officer, IBM
  • Nicolas M. Chaillan, Chief Software Officer, U.S. Air Force


Turbocharging Government Service

Breakout Tracks

Workforce Transformation – Developing Workforce Skills for the Future

Government workers will go to huge lengths to deliver on their mission. For agency leaders, that means setting a clearer vision for the skills their agencies need and practical strategies for acquiring and developing those skills. Find out how some agencies are succeeding against the odds in recruiting and upskilling the talent they need.

  • Jane Datta, Chief Human Capital Officer, NASA
  • Ed Toner, CIO, State of Nebraska
  • Sharon Wong, Executive Director, Strategic Recruitment, Diversity & Inclusion, Dept. of Homeland Security
  • Mike Chon, Vice President and Partner, US Federal Talent and Transformation, IBM Services
  • Amy Wright, Managing Partner, Talent and Transformation, IBM

Cognitive Apps – From Start Up to Scale

Agencies of all sizes are testing and deploying robotic process automation, AI and other cognitive apps to deliver faster intelligence, accelerate workflows and empower their people to focus on providing greater value to the mission.  Hear how government leaders are achieving dramatic gains in productivity and service delivery — and how they got started.

  • Polly Hall, Director, Procurement Innovation Lab, Dept. of Homeland Security
  • Michael Taylor, Director, Integrated Systems Delivery, Office of Business Process Integration, VBA
  • Nevin Taylor, Founder, National Artificial Intelligence Institute
  • Glenn Finch, General Manager, IBM Services
  • Jason Prow, Partner, Digital Strategy & Process Automation, Global Business Services, IBM

Supply Chain - Supply Chain Resiliency

The disruption of vital supply chains across the globe and in virtually every industry during the battle against COVID-19 has brought new attention to the importance of understanding the dynamics of your supply chain. Using COVID-19 as a use case, this session will examine the critical components for supply chain optimization and resiliency.

  • Bob Kolasky, Director, National Risk Management Center, Cybersecurity and Infrastructure Security Agency, Dept. of Homeland Security
  • James Maloney, Deputy Director, Office of HIV/AIDS, Global Health Bureau, USAID
  • Jonathan Wright, Global Leader, Cognitive Process Re-engineering, Global Business Services, IBM


Addressing New Cyber Challenges

Breakout Tracks

Cyber Defense: Establishing Zero Trust with Zero Perimeter

Traditional cybersecurity defenses are suddenly way behind the times as the perimeter dissolves completely. As a result, agencies are moving to adopt zero trust principles, by creating a micro-perimeter around every step of every data transaction. Agencies must then enforce the principle of least privilege to who has access to that data and supporting infrastructure. This panel will explore how agencies are moving to zero trust, what strategies have been successful, and how leaders overcame their own unique challenges.

  • Sean Connelly, Trusted Internet Connections (TIC) Program Manager, Cybersecurity and Infrastructure Security Agency (CISA), Dept. of Homeland Security
  • Aarti Borkar, Vice President, Offering Management, IBM Security

Staying Secure While Staying Home: The Remote Telework Challenge

Many agencies are adopting remote work practices for the first time. What should agencies do to keep their users and data secure and their workforce productive? New challenges are arising such as wide adoption of VPNs, multifactor authentication while securing the mass enrollment of agency owned and BYO devices. Learn where you can start and how to maintain security and an innovative culture as your enterprise scales.

  • Greg Crabb, VP and CISO, USPS
  • John Wheeler, CISO and VP of Services & Integrated Solutions, IBM Security

Cybersecurity: Managing New Risks And Disruption

Cybercriminals have honed their tactics and techniques to take advantage of the confusion and new traffic patterns demanded by the changing workforce. New tools and technologies mean new targets, which means leadership will quickly have to adapt to this new environment. This panel will examine how teams have changed strategy on the fly and what areas have suddenly become focal points for agency CISOs.

  • Matthew Travis, Deputy Director, Cybersecurity and Infrastructure Security Agency, Dept. of Homeland Security
  • Mary O'Brien, General Manager, IBM Security
  • Wendi Whitmore, Vice President, IBM Security X-Force


Preparing for the Unprecedented

Breakout Tracks

Recovery, Resiliency and Preparedness: A Framework for Government Agencies to Address COVID

Federal, state, and local government agencies have been forced to make drastic changes across their organizations in response to the COVID-19 crisis. Powerful new partnerships between government, academia, and private sector have formed overnight to meet these challenges. Even as we recover together from current and immediate challenges, we are also learning valuable lessons in becoming more resilient and prepared for future global challenges. We are taking a deep, thoughtful look at the shortcomings of our past operating models, and how we must embrace new ways of working in the new normal. We are learning the importance of strong operational readiness that will influence our ability to better respond in the future – whether it be global pandemic, national event, or localized challenge. This discussion will outline a framework that looks at how agencies have transformed to recover from immediate challenges, and how they can build resiliency across workforce, IT, supply chain, and all aspects of their business to ensure they are prepared in the future.

  • Maria Roat, Deputy Federal CIO, US Office for Management & Budget
  • Susan Wedge, Senior Partner, Federal Civilian & Health Leader, IBM Services

Pandemic Recovery: Applying Lessons Learned from COVID

When any type of crisis strikes, normal is thrown out the window. But, what is important is the approach to the aftermath and recovery. Governments, military commands, and agency leads want to make decisions based on facts and science, not only gut leadership calls. Cognitive assistants, which understand the peculiar traits of man-made and natural disasters, help humans reach decisions in tough circumstances. A science-based predictive analytics helps leaders find solutions to hard problems in real time. Come join us and learn how leaders in private and public sectors apply these tools to today's headlines.

  • Mary Comans, Chief Operating Officer, Federal Emergency Management Agency
  • Col. Robert Kinney, Missions Director, Joint Artificial Intelligence Center, Dept. of Defense
  • Ron Penninger, Mission Architect for Defense & Intelligence, IBM Services

Return to Work: Strategies to Quickly and Safely Re-open

As government agencies begin to assess how to ease lockdowns, get people back to work, and stimulate economic activity, they must do so with trust, empathy, and speed. Agencies must actively manage the COVID-19 health crisis while taking measures to quickly identify and mitigate risk, predict areas of resurgence and balance privacy and security concerns. As members of the community, we share your desire to safely get people back to work —but an even bigger responsibility to put smart to work. Join us to learn 3 strategies on how to address both the short and longer term challenges ahead.

  • Myles Lynch, Vice President, State, Local & Education Leader, IBM Services
  • Tim Paydos, Vice President of World Wide Government Solutions, IBM Services
  • Victoria Pelletier, Vice President, North America - Talent & Transformation Leader, IBM Services


Additional Session

IBM Z and Red Hat for your Journey to Cloud

Flexibility, responsiveness and cost are fueling your journey to cloud and government agencies, like yours, increasingly are shifting to a hybrid approach due to security and oversight concerns. With open technologies including Red Hat OpenShift, IBM Z can now be a full participant in your cloud model. Hear how IBM Z can be an integral part of your cloud infrastructure leveraging consistent and standardized enterprise-wide operations.

  • Barry Baker, Vice President, IBM Z Software
  • David Egts, Chief Technologist, North America Public Sector, Red Hat