The future of CX is design led and data driven
60% of CEOs say that delivering better customer experiences is among their highest priorities in the next 2 to 3 years
60% of CEOs say that delivering better customer experiences is among their highest priorities in the next 2 to 3 years
IBM iX® is your global experience design partner within IBM Consulting™. Working at the intersection of business, design and technology, we help the world’s most influential companies create experiences, products and services that reinvent their relationships with customers and employees.
With experience capabilities and partnerships spanning strategy, design, development and operations across a global network of 60 studios, our human-centered approach to business design helps accelerate innovation and transformation at scale.
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IBM iX helps the world’s most influential companies reinvent their relationships with customers and employees.
Consulting partners for more than 20 years, we help clients deliver more personalized experiences that foster customer loyalty and trust.
We combine the power of Salesforce with open, emerging technologies, deep industry and human-centered design, and impactful data insights.
With consulting that spans sales, service, marketing and commerce, we help clients define strategies, choose optimal platforms, and accelerate time-to-value.
Partner with a diverse set of IBM experts to adopt breakthrough technologies and find value faster. Ideate, build, measure, iterate and scale solutions seamlessly with our robust framework of design thinking, agile and DevOps practices.