Decision management software and solutions

Model, manage and automate repeatable business decisions across your enterprise with intelligence

Aerial view of the maritime research vessel Mayflower Autonomous Shipsailingacross the sea

Overview

Navigate business challenges with AI-infused decision management

Decisions are at the heart of your business. To stay competitive and meet ever-rising customer expectations in today’s fast-moving digital world, businesses need to make better decisions faster. Advanced analytics combined with business rules can help turn insights into practical, personalized and immediate customer actions that generate measurable business results. IBM offers an integrated suite that enables businesses to easily manage the entire lifecycle of decisions.

With IBM decision management solutions, you can:

  • Create and manage business logic independently from applications and processes.
  • Make decisions with precision, targeting each customer interaction intelligently.
  • Give businesses the agility and speed to meet changing demands.

Forrester report

IBM a leader in The Forrester Wave™

IBM scored highest rank possible in the Digital Decisioning Platforms, Q4 2020 report for solution roadmap, ability to execute, customer adoption, enablement, partners, market awareness and model operations criteria.

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Benefits

Infuse intelligence into operational decisions When you combine prescriptive business rules with predictive modeling, you can use machine learning to automate repeatable decisions and gain a competitive advantage. Empower business users

Use business rules software to intuitively model, author and validate decisions in a low-code environment.

Make better decisions

Combine AI with predictive analytics to improve your decision-making process.

Optimize customer experiences

Use advanced analytics to adapt to real-time changes and exceed customer expectations.

Featured case study

An unattended, transatlantic journey

On June 4, a crewless robotic boat reached the shores of North America, retracing the original Mayflower’s path. It was able to reach this goal unattended with the help of an onboard “AI captain.” This virtual decision maker, powered by IBM® decision management software, helped ensure safe travels through ever-changing and often dangerous conditions.

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Read the Mayflower case study

Case studies

Decision management case studies See how intelligent decision automation drives operational excellence. Building schools faster and easier

Tatweer and Wipro embed business rules in a new UI to simplify the way school building licenses are granted, replacing a complicated, multi-step process with a streamlined, automated solution.

Read the case study Download "Give Your Business Its Own AI Captain" (941 KB)
Reducing errors in insurance underwriting

Aon Italy automated and managed business rules around such areas as pricing, enabling it to quickly and flexibly respond to shifts in economic conditions and providing a single source of truth for regulatory audits.

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Managing rapidly growing workloads

The PNC Financial Services Group Inc. automated 50 business processes across multiple lines of business (LOBs) at the bank and put more than five million automated business rules in production.

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Next steps

Not sure where to start? Book a meeting with an expert or try a no-cost one-day automation workshop.