Business process automation tools empower you to understand and orchestrate critical resources including people, applications and systems. Manage your end-to-end business processes and respond quickly to changing market conditions. Increase organizational efficiency and reduce errors that can negatively impact the customer experience.
Download the Forrester Wave™ report
Sign up for a software trial
Quickly iterate on automations for seamless customer experiences that boost client satisfaction, engagement and retention.
Empower users of all skill levels to contribute their expertise without risk using low-code and no-code tools with easy-to-manage oversight.
Make better decisions and help users prioritize tasks with content and process insights from integrated AI and monitoring.
IBM Business Automation
Business automation success stories
Tackle operational challenges with IBM AI-powered automation and create operational models to sense, predict, respond and adapt at speed. (856 KB)
Learn how automation and AI enabled a reimagined ship design, and how these technologies might be used beyond maritime navigation.
Learn how business process management can improve efficiency and reduce costs by optimizing and automating business processes.
Discover how digital employees can augment your team, automate day-to-day work and elevate employees to focus on what matters most.
Take a deep dive into how RPA works and why organizations use it to enable business process automation.
Learn the latest technologies, strategies and best practices for using automation to move your business forward.
Gain a deeper understanding of intelligent automation technology, including its components, benefits, applications and future.