Information for Recyclers (not customers):

Upon request, IBM will provide information to recyclers as required in the applicable local regulation. In order for the request to be processed, requests must be submitted in English and include the following information:

Company Name / Country:
Authorisation/permit #:
Phone:
email address:
Contact name:

Use the following contact information depending on the product:

For IBM Server and Storage Systems Products (not including System x products):
mailto:ProdInfo@us.ibm.com

Note: Some products have Integrated Battery Features (IBF’s) which must be handled only by IBM authorized technicians. All other batteries may be handled by the authorized collection centers.

For IBM stand-alone and multi-function printers:
mailto:printerenvironmental@ricoh-usa.com

For Toshiba Global Commerce Solutions systems, formerly IBM Retail Store Solutions:
mailto:Stacy.Arrington@toshibagcs.com

For Lenovo personal computing (PC) products, formerly IBM Personal Computing Division:
mailto:environment@lenovo.com

For Lenovo System x servers, formerly IBM System x:
mailto:environment@lenovo.com

For Embross Kiosks, formerly IBM Kiosk Products:
mailto:info@embross.com

For information on non-IBM logoed products, please contact the Original Equipment Manufacturer (OEM) or nlspinfo@us.ibm.com