IBM general statement
Many countries, including India, require manufacturers to create Product Take Back (PTB) programs, free of charge to consumers, that offer disposal and recycle of certain electronic equipment the manufacturers make and sell into the market, including personal computers, computer monitors, peripherals and related accessories.
IBM participates in a variety of PTB and Recycling programs globally. Within India, IBM has selected www.earthsenserecycle.com to manage the collection and recycling of IBM products which have become E-Waste. Neither IBM nor Earth Sense Recycle will charge a collection or recycling fee during this process and, depending on the technology of the product that is being returned, it is possible that customers may receive a reimbursement from Earth Sense Recycle when submitting their asset for disposal.
It is important to note that transportation of the E-Waste to collection centres is the responsibility of the asset owner. Please follow the directions provided below to return your IBM logoed computer products, peripherals and accessories for recycling.
For convenience, Earth Sense Recycle Pvt Ltd will offer special at-door collection services on a limited number of cases and may do so at a charge to the customer.
A.IBM Enterprise Clients Start Here: For all IT products contact us
To coordinate collection pickup CALL: 18004190161 / 09676931233
Start Here: Earth Sense Pvt., Ltd.: www.earthsenserecycle.com or by Email: balajichowdhary@earthsense.in
The following is a list of collection centres where you can drop off your IBM logoed E-Waste including batteries.
Locations | Collection Centres | Contact details |
---|---|---|
Telengana | M/s. Earth Sense Recycle Pvt Ltd, NO: 37, TSIIC Industrial park, Mankhal (V),Maheshwaram Mandal, Renga Reddy District, Hyderabad – 501 359 | Mr. Balaji Chowdhary Toll Free No-18004190161 Landline-044-42014765 Mobile-9676931233 ewastehyderabad@earthsense.in |
Tamilnadu | M/s. Earth Sense Recycle Pvt Ltd, Survey No 247,Hanumantha Puram Road, Thenmelpakkam Village, Singaperumalkoil, Chengalpet Taluk, Kancheepuram Chennai – 603 204. |
MMr. Franklin Charles Toll Free No-18004190161 Landline-044-42014765 Mobile-9840915576 ewastechennai@earthsense.in |
Haryana | M/s. Earth Sense Recycle Pvt Ltd, Shop No:1, Village-Naharpur Kasan, Opp HDFC Bank, Nawada Road, Gurgaon District, Haryana - 122004 |
Mr. Shibu Toll Free No-18004190161 Landline-044-42014765 Mobile-9717995163 ewastedelhi@earthsense.in |
Karnataka | M/s. Earth Sense Recycle Pvt. Ltd, Printech Park Cluster 1st Phase, Plot No A17, Kanakapura Taluk, KIADB Industrial Area Harohally Village Han, Harohalli, Ramanagara,Bangalore - 562112 |
Mr. Iwin L S Toll Free No-18004190161 Landline-044-42014765 Mobile-9945656200 ewastebanglore@earthsense.in |
Maharashtra | M/s. Earth Sense Recycle Pvt Ltd, Radhe Krishna Industrial Park, Ground floor, House No.764 Building No.5, Gala No.10, Pimplas Village, Bhiwandi, Thane, Maharashtra, 421302. |
Mr. Anoop Toll Free No-18004190161 Landline-044-42014765 Mobile-8981023223 ewastemumbai@earthsense.in |
Kerala | M/s. Earth Sense Recycle Pvt Ltd, V111/194, Konan puthur, Kanjikode Post, Palakkad, Kerala – 678 621. |
Mr. Jinu Toll Free No-18004190161 Landline-044-42014765 Mobile-9447091179 ewastekerala@earthsense.in |
West Bengal | M/s. Earth Sense Recycle Pvt Ltd, Ward No. 26, Holding No. 274, Jagaddal Dr. B.C Roy Road, P.O. Dakshin Jagaddal, P.S - Sonarpur, Dist. South 24 Parganas, West Bengal, 700151 |
Mr. S L Agarwal Toll Free No-18004190161 Landline-044-42014765 Mobile-+91-9038023222 business@earthsense.in |
Telangana | M/s. Earth Sense Recycle Pvt Ltd, H. No.7-2/4, B.V. Rao Complex, Chatanpally, Farooqnagar Mandal, Ranga Reddy, Telangana, 509215 |
Mr. Shajin Toll Free No-18004190161 Landline-044-42014765 Mobile- 8939603535 ewastehyderabad@earthsense.in |
Kerala | M/s. Earth Sense Recycle Pvt Ltd, Kovilakam, TC - 41 / 2832 (2), Arayalur Road, Thirumala, Trivandrum - 695006. |
Mr. Krishnakumar Toll Free No-18004190161 Landline-044-42014765 Mobile- 9895546406 ewastekerala@earthsense.in |
Andhra Pradesh | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, D. no:3-1-104A/1, Kabela road, Sitara centre, Ramu quarry, Vijayawada -520012 |
Mr. Sathish Toll Free No-18004190161 Landline-044-42014765 Mobile-7738389404 business@earthsense.in |
Orissa | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Plot No-387 sikhara chandi nagar ,patia , Bhubaneshwar, Pin No- 751024 |
Mr. Ram Kumar Toll Free No-18004190161 Landline-044-42014765 Mobile- 9038023222 business@earthsense.in |
Bihar | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, No 89, Makhdumpur P.O Digha Ghat, PS: Digha Patna-800011 |
Mr. Vineeth Toll Free No-18004190161 Landline-044-42014765 Mobile- 9677287689 business@earthsense.in |
Gujarat | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, 209, sahajand estate B/H Lalji mulji trasport, Sarkhej, Ahmedabad- 382210 |
Mr. Shibu Toll Free No-18004190161 Landline-044-42014765 Mobile-9971795164 business@earthsense.in |
Haryana | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, SCF No 63, Harmilap Nagar, Phase-1, Baltana, Near Industrial Area Phase 2, Panchkula, Haryana- 140604 |
Mr. Jackson Toll Free No-18004190161 Landline-044-42014765 Mobile-8800470033 business@earthsense.in |
Jharkhand | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, D-75, Road No-1, Ashok Nagar, Near Park, Ranchi 834002 |
Mr. Nithin Toll Free No-18004190161 Landline-044-42014765 Mobile- 9387512875 business@earthsense.in |
Madhya Pradesh | Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, 11/8, Near Shivji Mandir, Morai Mohall, Chawni, Indore- 452001 |
Mr. Donald Toll Free No-18004190161 Landline-044-42014765 Mobile- 7867077613 business@earthsense.in |
Punjab | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, No. 11349/3 Partap Nagar, near partap chowk, ludhiana, 141003 |
Mr. Atul Pandey Toll Free No-18004190161 Landline-044-42014765 Mobile-9910506898 business@earthsense.in |
Chhattisgarh | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Mahadev nagar gali no 4, near Pragya Vidya Mandir school, gold putla new changorabhata, Raipur, - 492001 |
Mr. Sathish Toll Free No-18004190161 Landline-044-42014765 Mobile-7738389404 business@earthsense.in |
Uttarakhand | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Near by shiv mandir, Doon enclave road, Pitthuwala kalan, Dehradun-248171 |
Mr. Frank Duff Toll Free No-18004190161 Landline-044-42014765 Mobile- 7548873615 business@earthsense.in |
Rajasthan | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Plot No 149 Shop No-B Ved Ji Ka Chauraha, Pratap Nagar Vistar Murlipura, Jaipur - 302039 |
Mr. Amar Nageshwara Rao ß Toll Free No-18004190161 Landline-044-42014765 ß Mobile-8919935348 ß business@earthsense.in |
Uttar Pradesh | M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Shop No 9,10, Trans Yamuna Colony Phase-2, Agra-282006 |
Mr. Pankaj Dinesh Rajat Toll Free No-18004190161 Landline-044-42014765 Mobile-8080508649 business@earthsense.in |
Important: For the purposes of this recycling program, damaged or otherwise non-functional IBM logoed personal computers, monitors, and covered peripherals and accessories may be received at the collection centres except as follows:
Cracked or broken monitor screens or any product showing visible leakage (example: leaking or corroded batteries). In these cases, contact your local municipal hazardous waste facility for proper handling and disposal of such products.
Before submitting your electronic equipment for take-back, you should remove all personal or confidential information from your hard drive. IBM and its suppliers are not responsible for erasing, deleting or removing your personal or confidential information from the hard drive of your computer products. Consider using data wiping software to erase your hard drive prior to submitting it for take-back. Alternatively, you can remove the hard drive before submitting your computer for take-back.
Note: Hard drives will be routinely destroyed during the final recycling process regardless.
Frequently Asked Questions:
-
What is E-Waste? eg. WEEE
“Waste Electrical and Electronic
Equipment”
- Ewaste means waste electrical & electronic equipments,whole or in part or rejects from their manufacturing and repair process,which are intended to be discarded.
- What are regulations that control generation and disposal of e-waste in India? The E waste (Management & Handling) Rules 2022: https://moef.gov.in/wp-content/uploads/2022/11/E-Waste-Management-Rules-2022.pdf
IBM Equipment that is in Scope of India’s E-Waste Rules 2022
Information and Technology Equipment Centralized Data processing Mainframes, Minicomputers Personal Computing Personal Computers (CPU with Input & Output Devices), Laptop Computers (CPU with Input & Output devices), Notebook Computers, Notepad Computers, Printers including cartridges, Copying Equipment, User terminals & systems. - Why should e-waste be handled properly? Some of the components of e-waste contain materials such as lead, cadmium, mercury, polychlorinated bi-phenyls (PCBs), etched chemicals, brominated flame retardants which may be hazardous in nature. Therefore e-waste should be handled in an environment-friendly manner to prevent such hazardous materials from being released into the environment.
-
Why is it important to properly dispose the
e-waste?
- To protect the natural environment, it is important to collect E-waste separately from regular trash for the purpose of refurbishing, reusing or recycling the components and materials that comprise the product. When done properly, valuable materials can be safely extracted for additional use and natural resources are preserved.
- E-wastes should only be given to authorized vendors and buyers. The respective pollution control boards in different States authorize agencies to collect e-waste from generators. The dealers should have valid Air Consent, Water Consent and Hazardous waste authorization. This authorization is given based on the competency of the recycler, infrastructure and other factors, as decided by the regulatory authorities. IBM only deals with fully authorized collectors and recyclers.
- Conversely, E-wastes should never be given to unauthorized collectors or recyclers. The hazards of improper handling and recycling of e-waste include polluting the air, land and water as well as direct harm to workers, or other people nearby, that do not use proper safety equipment or facilities. The India E-Waste Handling Rules were created to ensure safe practices and protect the environment.
- What is a collection centre? Collection Centre means a facility established individually, jointly or a registered society or a designated agency or a company or an association to collect E-waste. Earth Sense Recycle is IBM’s designated collection centre for the purpose of this regulation.
- What is a recycler? A recycler is any person or agency engaged in recycling or reprocessing of used electrical or electronic equipment or assemblies or their components. Earth Sense Recycle is also IBM’s designated recycler for the purpose of this regulation.
-
How does IBM recycle its E-waste: IBM
provides to all its customers the facility to give
back IBM manufactured products at their end of life so
that they are properly recycled/disposed.
Historically, IBM’s asset recovery programs and
its downstream partners recycle in excess of 97% of
the total weight of equipment collected. For the most
recent worldwide results click here:
https://www.ibm.com/about/environment/product-design
For more information about IBM’s environmental programs click here: https://www.ibm.com/about/environment -
What is RoHS? RoHS is the acronym for
Restriction of Hazardous Substances. RoHS, also known
as EU Directive 2002/95/EC, originated in the European
Union and restricts the use of specific hazardous
substances found in electrical and electronic
products.
- What are the restricted materials mandated under RoHS? The substances that are restricted under RoHS are lead (Pb), mercury (Hg), cadmium (Cd), hexavalent chromium (CrVI), polybrominated biphenyls (PBB) and polybrominated diphenyl ethers (PBDE) in varying amounts between 100ppm (0.01%) and 1000ppm (0.1%) weight / weight of the article depending on the substance. IBM products are designed in compliance with this Directive.
- Why is RoHS compliance important? The restricted substances when improperly managed represent a hazard to the environment and may pollute landfills or other facilities. These substances may also represent an occupational hazard during manufacturing and recycling. The EU RoHS Directive applies to equipment as defined in the WEEE directive.
Summary of Do’s and Don’ts:
- DO: Recycle your electronics – anything with a plug or a battery – at one of the locations listed above or other authorized collection centre.
- DO: Consider donating unwanted electronic equipment that still works and can be reused by someone else.
- DO: Take or send your E-Waste to one of the designated authorized collection centres.
- DO NOT: Discard electronics and batteries in ordinary trash bins.
- DO NOT: Sell or give your e-waste to unauthorized dealers.
- DO NOT: Ship e-Waste including batteries by AIR.