Modules and applications

The IBM Control Desk applications are grouped into modules. You can access the modules from the Go To menu in the Navigation toolbar of the user interface.

Modules and applications
The IBM Control Desk applications are grouped into modules. You can access the modules from the Go To menu in the Navigation toolbar of the user interface.
Analytics module
You use the applications in the Analytics module to view scheduled reports and KPIs to analyze and understand information about the lifecycle and the maintenance of your assets.
IT Infrastructure module
The IT Infrastructure module (configuration process manager) applications enable management of the configuration items in your IT environment. They provide a logical model of the IT infrastructure by helping you to identify, control, maintain, and verify the versions of all configuration items in the environment and their attributes and relationships.
Integration module
The Integration Framework module contains a set of applications that help you to integrate the system with your enterprise applications. You also can create business flows between the system and your other enterprise applications.
Planning and Scheduling module
You use the Graphical Scheduling application in the Planning and Scheduling module to manage schedules for changes and releases.
Release module
You use the applications in the Release module to process Releases in your data center. You can create and manage a Definitive Media Library, manage deployments, view scheduled Release tasks, and more.
Service Request Catalog module
The Service Request Catalog module contains applications that enable you to manage the Offering Catalog, view catalog requests, view offerings and catalogs, and more.
Task Management module
You use the Task Management module to access the Activities and Tasks application, where you can manage the activities and tasks of a process work order.

Parent topic: Modules and applications