Registering the Technical Support Appliance
Registering collects information required to identify TSA when it reports information to IBM Support Insights for analysis.
About this task
Procedure
- In the navigation pane, click Administration > Registration.The Registration page is displayed.
Figure 1. Registration
- Specify service contact information in the following fields:
- Company name
- The name of the organization that uses TSA.
- Contact name
- (Optional) The name of the person in the organization who is responsible for TSA.
- Telephone number
- (Optional) The telephone number where the contact person can be reached. The telephone number should include the area code, exchange numbers, and extension. Do not use parentheses in the telephone number.
- (Optional) The email address of the contact person.
- IBMid
- (Optional) The IBMid of the person you wish to authorize to view the reports on the IBM Support
Insights Portal.Note: You can log on to https://supportinsights.ibm.com/ with your associated IBMid to download your TSA Reports in 1-2 days after each data transmission. To sign up for an IBMid, go to https://www.ibm.com/account.
Note: The service contact identifies the person who IBM Support should contact if there is a problem with the system. Contact information is used to assist IBM in providing your company with the results of the Technical Support Appliance analysis. -
Specify TSA location information in the following fields:
- Country or region
- The country or region where TSA is located.
- State or province
- The state or province where TSA is located. If you are not sure of the state, type Unknown
- Postal code
- The postal code where the TSA is located.
- City
- The city or locality where TSA is located.
- Street address
- TSA location address.
- Telephone number
- (Optional) The telephone number of the room where TSA is located. The telephone number should include the area code, exchange numbers, and extension. Do not use parentheses in the telephone number.
- Building, floor, office
- (Optional) The building, floor, and office where TSA is located.
- Click Save to save the registration information.