Support for IBM Storage Ceph

Red Hat Extended Update Support (EUS) and Red Hat Extended Lifecycle Support (ELS) support information.

IBM Storage Ceph uses a modified continuous delivery lifecycle policy. IBM Storage Ceph is composed of several bundled products (programs) and components. The bundled products and components can be used separately from one another, except where otherwise stated by the license. Individual versions or releases of the bundled products continue to follow their own individual upstream support lifecycles.

The IBM support options for IBM Storage Ceph are as follows:

• IBM Standard support. For more information, see IBM Software Subscription & Support Overview.
• IBM Advanced support provides enhanced priority care that extends IBM Standard support. You must maintain IBM Standard support for your IBM Advanced support eligibility. For more information, see IBM Advanced Support.
• IBM Extended support provides support beyond the standard product lifecycle as an extension of IBM Standard support. You must maintain IBM Standard support for your IBM Extended support eligibility. Red Hat Extended Update Support (EUS) or Extended Lifecycle Support (ELS) Term 1 can be included with IBM Standard support or IBM Sustained support. For more information, see IBM Extended Support.
• IBM Sustained support provides end of life support that supplants IBM Standard support. For more information, see IBM Sustained Support.

Support options for the included Red Hat products are as follows:

• Red Hat Standard support. Red Hat Standard support for Red Hat products provided with IBM Storage Ceph is not included in IBM Standard support.
• Red Hat Premium support. Red Hat Premium support provides baseline support with 24/7 support engagement for high-severity issues. IBM Standard and IBM Sustained support for IBM Storage Ceph include Red Hat Red Hat Premium support for the included Red Hat products.
• Red Hat Extended Lifecycle Support (ELS). IBM Standard and IBM Sustained support for IBM Storage Ceph do not include Red Hat Extended Lifecycle Support (ELS) for the included Red Hat products.

IBM Extended Support does not include either Red Hat Extended Update Support (EUS) or Red Hat Extended Lifecycle Support (ELS). Red Hat EUS or ELS support that is not included can be purchased directly from Red Hat. Access your additional support purchased from Red Hat by contacting IBM Support. To learn more about support lifecycle of Red Hat products, see Red Hat Support Lifecycle and Policies. To learn more about entitled support and included Red Hat products, see Red Hat Enterprise Linux (RHEL) entitlements.

For more information about IBM software lifecycle policies, see IBM Software Support Lifecycle Policies.