Installing customer managed IBM Maximo Application Suite

You must first subscribe to IBM® Maximo® Application Suite to complete the transactional aspect of the IBM Maximo Application Suite customer managed purchase process.

About this task

You can install either by using the public paid offer or private paid offer.

Procedure

  • Installing with public paid offer
    1. In the Microsoft Azure, use the search function and search for Maximo Application Suite (customer-managed).
    2. Open the IBM Maximo Application Suite product.
    3. Review the product information and click Subscribe.
    4. In the Subscribe to IBM Maximo Application Suite (customer-managed) step, enter the parameters based on the following guidelines.
      Basics (Required)
      • Resource group: This resource group is used to keep the application instance representing the purchased instance of IBM Maximo Application Suite (customer-managed) product.
      • Region
      • Microsoft Azure location
      • Name: Name of the application instance representing the purchased IBM Maximo Application Suite (customer-managed) product.
      • Recurring billing: Whether you want the renew or terminate the billing after subscription is ended.
    5. To review and initiate the purchase process, click Review and Subscribe.
      Note: The public offer is a fixed contract of 12 months with 500 AppPoints.
    6. To initiate the purchase process, click Subscribe.
    7. You see the message that subscription is in progress.
    8. After the subscription process completes, you will get an auto-generated email from Microsoft to activate IBM Maximo Application Suite (customer-managed) subscription.
    9. You can click the Activate now in the email or Configure account now available for the offer. Clicking on the button will take you to the IBM registration page where you will need to provide the following details.
      Company
      Your company name.
      Full name
      Your full name.
      Email address
      Your corporate email address.
      IBM ID
      Email address that you have registered as your IBM ID.
      Offer type
      Select the public offer type.
      IBM Quote number
      Leave this empty. This is required only for private offer.
      Company address
      This is required for the public offer.
      State
      State where the company is located. This is required for the public offer.
      Zip code
      Zip code of the address. This is required for the public offer.
      Country
      Country where the company is located. This is required for the public offer.
    10. Click the COMPLETE REGISTRATION button.
      You will get an auto-generated email from Tackle.io about the process initiation for setting up your account.
    11. After the account setup is completed, you will get two emails from IBM. First email describes how to retrieve IBM Entitled Registry key from My IBM. Second email describes how to get the IBM Maximo Application Suite license and Red Hat® OpenShift® pull secret.
    12. After these artifacts are retrieved, perform the actual product deployment by following the installations steps for IBM Maximo Application Suite (BYOL) product.
  • Installing with private paid offer
    1. Contact your IBM Sales Representative for a customized subscription contract (Private Offer) with recommended configuration and negotiated pricing.
      For more information, see https://www.ibm.com/products/maximo/pricing.
    2. After you agree upon the price and number of AppPoints, IBM sends a link so that you can accept the private offer.
    3. Only users with the permissions shown in this table can access and sign the offer contract.
      • For Microsoft Customer Agreement accounts, the user role must be billing account owner or billing account contributor.
      • For EA accounts, the user role must be EA admins.

      For more information about the type of account you have, see Billing accounts and scopes.

      Accepting a private offer simply means you’ve agreed to the terms and prices listed in the offer. No purchase has been made and no money has exchanged yet.
    4. After the private offer is accepted, it will appear in the marketplace under My Marketplace > Private products section.
    5. Select the appropriate offer in case you have multiple private offers for same or different products.
    6. Review the product information and click Subscribe.
    7. In the Subscribe to IBM Maximo Application Suite (customer-managed) step, enter the parameters based on the following guidelines.
      Basics (Required)
      • Resource group: This resource group is used to keep the application instance representing the purchased instance of IBM Maximo Application Suite (customer-managed) product.
      • Region
      • Microsoft Azure location
      • Name: Name of the application instance representing the purchased IBM Maximo Application Suite (customer-managed) product.
      • Recurring billing: Whether you want the renew or terminate the billing after subscription is ended.
    8. To review and initiate the purchase process, click Review and Subscribe.
    9. To initiate the purchase process, click Subscribe.
    10. You see the message that subscription is in progress.
    11. Once subscription process completes, you will get an auto-generated email from Microsoft to activate IBM Maximo Application Suite (customer-managed) subscription.
    12. You can click Activate now in the email or Configure account now available for the offer. Clicking on the button will take you to the IBM registration page where you will need to provide the following details.
      Company
      Your company name.
      Full name
      Your full name.
      Email address
      Your corporate email address.
      IBM ID
      Email address that you have registered as your IBM ID.
      Offer type
      Select the public offer type.
      IBM Quote number
      Provide the IBM quote number
      Company address
      Leave this empty. This is required only for the public offer.
      State
      Leave this empty. This is required only for the public offer.
      Zip code
      Leave this empty. This is required only for the public offer.
      Country
      Leave this empty. This is required only for the public offer.
    13. Click the COMPLETE REGISTRATION button.
      You will get an auto-generated email from Tackle.io about the process initiation for setting up your account.
    14. After the account setup is completed, you will get two emails from IBM. First email describes how to retrieve IBM Entitled Registry key from My IBM. Second email describes how to get the IBM Maximo Application Suite license and Red Hat OpenShift pull secret.
    15. After these artifacts are retrieved, perform the actual product deployment by following the installations steps for IBM Maximo Application Suite (BYOL) product.