Support information
If you have a problem with your IBM software, you want to resolve it quickly. IBM provides multiple ways for you to obtain the support you need.
Online
Go to the IBM Software Support site at IBM Products help and follow the instructions.
IBM Support Assistant
The IBM Support Assistant (ISA) is a free local software serviceability workbench that helps you resolve questions and problems with IBM software products. The ISA provides quick access to support-related information and serviceability tools for problem determination. For more information about how to open a support case, see Opening a support case with IBM Support.