Inbound Files - Import

In order to import and manage inbound files in the platform, you must go to the Messaging menu and click on Payment Live Board.

File import is restricted to specific roles. If you do not have access to this part of the platform and need to import a file, please contact your administrator.

How to import an inbound file?

In the Inbound files section within the Payment Live Board, you can find some actions to apply to files.

Dashboard import file

To import a file, you need to:

  • Click on the Import button in green on the top right of the screen.

  • The following pop-up will be displayed:

Inbound file - Import

  • Select the message Category you want to import:

    • Payment

    • Payment Status Report (PSR)

  • Select the flow you want to apply to your inbound file.

  • Click in Choose File to select file to upload into platform.

Please pay particular attention to the format of the flow you are going to use. It must correspond to the format of the file you have just selected.

To help users select the correct flow, we show a preview. You can validate all engines and the options that will be applied to your file & transactions.

  • Click on Send button to upload the file.

After sending the inbound file, please follow the status of your file.