Release notes - September 2023

As IBM Support Insights continues to evolve, here are the details of the application's current progress.

Fixed issues and upgrades

Following is a list of improvements and new implementations in the application.

The SI virtual assistant's conversation flow is updated to allow users a smoother free-form conversation with enhanced input recognition.
The application's chatbot can now accept and store user feedback.
Disclaimer: Please, do not write any PI (personal information) or SPI (sensitive personal information) in the chatbot conversation box, as it may be unnecessarily stored in its database. You may refer to IBM's Privacy statement for more information.

You can now find information on the recommended version levels for SUSE Linux.
The application's global filter data points are now expanded with the addition of Expert care, via which you can choose to only see assets under such a specific premium/proactive contract.

Following is a list of usability constraints or challenges in the current version of the application.


Area	Issue	Workaround
Risks & Recommendations - General	Some OS/Firmware alerts might be missing if multiple data collection methods are used.	To be fixed in a future release.
Risks & Recommendations - Security & Hardware lifecycle	The asset details table filtering capability does not allow for editing filters.	Remove your current filter and apply a new one.
Risks & Recommendations - Security	The summary table is currently sorted by Product family.	To be fixed in a future release.
Risks & Recommendations - Hardware lifecycle	The chart's months distribution is misaligned visually.	To be fixed in a future release.