Getting help for Enterprise Application Service

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If you experience problems with IBM® Enterprise Application Service for Java®, you can receive assistance in several ways.

Finding answers to your questions

Search for answers to your questions. Click Search on an IBM Documentation page and enter your search query. Examine the search results on IBM Documentation, IBM Developer, Support Technotes, Technical books - IBM Redbooks, IBM Training, or IBM.com sites.

Tip: To limit the search to information about Enterprise Application Service, search while you view an Enterprise Application Service topic. Enter your search query in the Search in IBM Enterprise Application Service for Java field.

Reporting issues

To report a problem or view support options, see the Enterprise Application Service support page.
To open a Support Ticket, click Open a case on the Enterprise Application Service support or Let's troubleshoot page.

Contacting sales

Contact sales with your queries.

Go to the IBM Enterprise Application Service for Java web page.
Click Contact us > I have a sales question.
Select to Chat with sales, Call sales, Email sales, or Book a meeting to schedule a consultation with an IBM expert.