Actions approval states and transitions

The following table lists the valid action states in Turbonomic and the Turbonomic Actions application.

This figure shows the states and their transitions:

The initial state of each action approval is PENDING_APPROVAL. From that state, an approval moves to one of the following states:

• APPROVED

  The CR generated for the action approval is approved (its state is SCHEDULED or IMPLEMENT) and its schedule is on, or no schedule is configured for that change request.

• WAITING_FOR_CR_SCHEDULE

  The corresponding CR is approved and a future schedule is associated to it.

• REJECTED

  The CR referred by the action approval is canceled.

• MISSED
  Turbonomic no longer recommends this action. Turbonomic hasn’t recommended the action for a period longer than [Last_Recommended_Time + Action_Retention_Time], where:

  • Last_Recommended_Time = the last time Turbonomic recommended the action.
  • Action_Retention_Time= the Action Retention setting (1 day by default)

• REPLACED

  Turbonomic decision engine replaced an action that is waiting for approval in ServiceNow with a new one.

  A new action approval on the PENDING_APPROVAL state is created for the replacement action and is mapped to the change request that is created for the replaced action.

  Note: Modify any custom business rules that are used to manage change requests. Link the replacement action approval to the change request that was created for the replaced action approval. For a custom business rule sample, see Custom business rules.

From the APPROVED state, the action approval can change into one of the following states:

• WAITING_FOR_CR_SCHEDULE

  The action’s corresponding CR is associated to a schedule and that schedule is off.

• WAITING_FOR_EXEC

  Turbonomic scheduled the approved action for execution.

• IN_PROGRESS

  Turbonomic started execution of the action.

• SUCCEEDED

  Turbonomic successfully executed the approved action.

• FAILED

  The approved action failed its execution in Turbonomic.

• MISSED

  Turbonomic no longer recommends this action. Turbonomic hasn’t recommended the action for a period longer than [Last_Recommended_Time + Action_Retention_Time], where:

  • Last_Recommended_Time = the last time Turbonomic recommended the action
  • Action_Retention_Time = the Action Retention setting (1 day by default)

From the WAITING_FOR_CR_SCHEDULE state, an approval can change into one of the following states:

• APPROVED

  The approval’s corresponding CR is associated to a schedule, it and that schedule is on.

• MISSED

  Turbonomic no longer recommends this action. Turbonomic hasn’t recommended the action for a period longer than [Last_Recommended_Time + Action_Retention_Time], where:

  • Last_Recommended_Time = the last time Turbonomic recommended the action
  • Action_Retention_Time = the Action Retention setting (1 day by default)

From the WAITING_FOR_EXEC state, an approval can change into one of the following states:

• IN_PROGRESS

  Turbonomic started executing the action.

• SUCCEEDED

  Turbonomic successfully ran the approved action.

• FAILED

  The approved action failed its execution in Turbonomic.

• MISSED

  Turbonomic no longer recommends this action. Turbonomic hasn’t recommended the action for a period longer than [Last_Recommended_Time + Action_Retention_Time], where:

  • Last_Recommended_Time = the last time Turbonomic recommended the action.
  • Action_Retention_Time = the Action Retention setting (1 day by default)

From the IN_PROGRESS state, an action approval can change to one of the following states:

• SUCCEEDED

  Turbonomic successfully ran the approved action.

• FAILED

  The approved action failed its execution in Turbonomic.

Note: For reference, this figure shows the action states and their transitions in Turbonomic: