Onboarding a partner to IBM MaaS360

Onboard a partner to the IBM® MaaS360® Portal to access the Accounts page and manage Customer, Trial, and Partner accounts based on their assigned roles.

1. Open the MaaS360 Partner Program welcome email notification received on the associated email ID of the partner. The email notifies the partner on the account setup and details on the account username and ID.
   Another email notification with the Administrator Account Details is also received that contains the following details:

   • Login URL
   • Username
   • Temporary Password
   • Roles assigned
2. From the Administrator Account Details email, click URL link, and login with username.
   The user is immediately prompted to change the password.
3. Enter a new password according to the instructions and click Save.
   The user is immediately prompted to configure partners profile.
4. On the Profile page, enter the mandatory details to complete the partner profile and click Save.
   The user is immediately prompted to link new partner account with an existing account in IBM MaaS360.
5. In the Link Administrator Account to IBMid pop-up window complete one of the following actions.
   • If you have an existing IBMid, select Link account to associate the account with your existing IBMid to manage the account.
   • If you are a new partner, skip this step and create a new IBMid when prompted.

   Notes:

   • Depending on your role, you can perform various tasks. If you need access to additional features, contact your primary administrator to update your roles.
   • The partner administrators with the Account Actions Control access right can view and perform the actions on the customer and subpartner accounts within their hierarchy on the Accounts page. For more information, see Account Actions Control access right for Partner Administrators.