Using the Account Management feature

Using the Account Management feature, partners can manage accounts, export reports, convert trial accounts to paid accounts, track account activity, and administer child accounts within a partner hierarchy.

After logging in to IBM® MaaS360®, partners can use the Account Management tile to create and manage new IBM MaaS360 Customer and Partner accounts.

Account Management feature supports centralized administration across multiple customers and partners. It enables partners to achieve the following benefits:
  • Maintain visibility into all managed accounts.
  • Manage the lifecycle of accounts.
  • Monitor licensing, enrollment limits, and account status.
  • Support customers without requiring direct customer intervention.
For example,
  • As an IBM MaaS360 partner, your primary objective is to onboard customers and introduce them to IBM MaaS360 to enable efficient endpoint management, integrated threat protection, and a friction less user experience. The Account Management feature streamlines this process to automatically create and manage customer and partner accounts. You can onboard customers by creating either Trial accounts or Customer accounts, allowing organizations to experience IBM MaaS360 capabilities before and after deployment.
    For example, the following image illustrates the Accounts page with the details such as account name, type, billing ID.
  • As an IBM MaaS360 partner, with the Account Management feature you can create and manage child accounts and perform administrative actions on their behalf. By supporting child account creation, organizations can strengthen collaboration, enable delegated administration, and extend their market reach, creating new opportunities for growth across the partner network.

Click the Accounts tab and start with creating the various account types. For more information, see Creating an account.