Managing email sender configurations

In Advanced branding in MaaS360, you can view a list of mail sender addresses, open a mail sender configuration to view and edit detail settings, set the mail sender configuration to active, or delete one or more mail sender configurations.

Viewing the mail sender configuration details

Procedure

  1. From the IBM® MaaS360® Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
    The Advanced branding page displays the list of mail sender configurations.
    Note: The advanced branding can contain a maximum of five mail sender configurations in addition to the existing default mail sender configuration provided by MaaS360.
  3. Click a mail sender address link.
    A summary report is displayed in a slide-over window with the mail sender configuration details and information about next actions.

Setting a mail sender configuration to active

Procedure

  1. From the IBM MaaS360 Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
  3. On the Advanced Branding page, expand Email sender configuration.
  4. For a mail sender address, enable the toggle button in the Set as active column to use it for MaaS360 Mail communication.
    Note: A mail sender configuration in Verified status can only be set to active.

Deleting a mail sender configuration

Procedure

  1. From the IBM MaaS360 Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
  3. On the Advanced Branding page, expand Email sender configuration.
  4. Click the ellipsis button for a mail sender configuration and then click Delete.
    Tip: You cannot delete the default mail sender configuration that is provided by MaaS360.

Editing a mail sender configuration

Procedure

  1. From the IBM MaaS360 Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
  3. On the Advanced Branding page, expand Email sender configuration.
  4. Click the ellipsis button for a mail sender configuration and then click Edit.
    A summary report is displayed in a slide-over window.
  5. On the summary report, select the tab that contains the categories that you want to edit and make your changes.
  6. Click Save.
    Tip: You cannot edit the default mail sender configuration that is provided by MaaS360.
    Important: After you edit a mail sender configuration, you must download and publish the DNS records to the DNS provider of the domain to show the updates. For more information on downloading DNS records, see Downloading DNS records.

Sending a test mail

Procedure

  1. From the IBM MaaS360 Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
  3. On the Advanced Branding page, expand Email sender configuration.
  4. Click the ellipsis button for a mail sender configuration and then click Send test mail.
    Tip: You cannot send test mail to the default mail sender address provided by MaaS360.
    Note: This option is available only for mail sender configurations that are in verified status.
    A test mail is sent to the configured mail sender address.

Downloading DNS records

Procedure

  1. From the IBM MaaS360 Portal Home page, select Setup > Branding.
  2. On the Brand My Portal page, click Advanced branding.
  3. On the Advanced Branding page, expand Email sender configuration.
  4. Click the ellipsis button for a mail sender configuration and then click Download DNS records.
    The DNS records are downloaded and you must publish the DNS records to the DNS provider of the domain.
    Note: The DNS provider might take up to 72 hours to detect the DNS records.