Troubleshooting

In this chapter, you can find common issues of IBM Z® ChatOps and their solutions.

Mouse navigation is not working in Slack
Use this information to solve the problem when the mouse navigation is not working in Slack.
Unable to start Z ChatOps container
Use this information to solve the problem when you are unable to start Z ChatOps container.
Bot cannot display the returned result due to too much data received
Use this information to solve the problem when your bot user receives too much data and therefore cannot display the returned results in the chat platform.
Unable to post incidents in Microsoft Teams
Use this information to solve the problem when you cannot post incidents to the specified channels in Microsoft Teams.
Unable to list NetView Domain or Canzlog
Use this information to solve the problem when you are unable to list NetView® Domain or Canzlog.
Wildcard character doesn't work in Microsoft Teams
Use this information to solve the problem when the wildcard character does not work in Microsoft Teams.
No response when chatting with the bot
Use this information to solve the problem with not receiving a response when chatting with the bot.
Known issues
This section contains known problems and issues of IBM Z ChatOps.