6. Is there documentation for the problem that the logs reveal?
The trace logs might provide helpful key words regarding your problem, including unique message numbers.
Use key words regarding your problem to search in the following sources:
- Troubleshooting Guide for the monitoring agent
- IBM® Tivoli® Monitoring Troubleshooting Guide, GC32-9458
- RETAIN database
| Your answer: | Do this next: |
|---|---|
| No | Go to Step 7. Is the problem solved? |
| Yes | Follow the instructions that are documented for the problem. Then go to Step 7. Is the problem solved? |