5. Can more focused trace logs reveal more details about the problem?

Your answer: Do this next:
No Go to Step 7. Is the problem solved?
Yes Define a different type of trace logging, using the methods that are referenced in Step 4. Can trace logs reveal details about the problem?
Note: See the troubleshooting tips in Tips regarding the collection of diagnostic data, as needed, to ensure successful capture of diagnostic data.
Note: There is CPU and I/O overhead associated with detailed RAS1 tracing that might degrade performance of the monitoring agent. You must restore RAS1 tracing to the minimal KBB_RAS1=ERROR setting after problem diagnosis is completed.