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Using the IBM Support Center z/OS DFSMShsm Diagnosis GC52-1387-00 |
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IBM® Support Center personnel have access to several software support databases and are responsible for using the set of keywords you provide as a search argument to help solve the program failure. Support Center personnel may help you improve the effectiveness of your search argument, and if the problem has previously been reported, they can provide records describing the failure and the corrective action. The types of software support databases available to the IBM Support Center personnel include:
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