Configuring Learn how to configure the Sterling Store Engagement capabilities. Configuring locationsYou can configure locations in Sterling Store Engagement such that the locations that you have in your store are added to the system.Configuring single-location storesYou can configure a store as a single-location store if it is not be large enough to configure multiple locations or if you do not want to maintain multiple locations. Configuring inventory management capability in storesYou can configure to enable or disable Store Inventory Management capabilities for a Sterling Order Management System node.Updating catalog dataYou can synchronize catalog data, such as serialized flag, department, and product velocity, from IBM® Sterling Order Management System to Store Inventory Management.Enabling metrics for the Manager DashboardTo view the Manager Dashboard, you must configure the appropriate resource permissions and enable metrics.Configuring customer serviceBefore store associates can perform customer service tasks, the configurations that are required for these tasks must be completed.Configuring order fulfillmentBefore store associates can fulfill orders, the configurations that are required for tasks such as backroom pick, packing orders, shipping orders, and customer pickup must be completed.Configuring inventory managementBefore store associates can perform inventory management tasks, the configurations that are required for tasks such as receive, put away, move, count, lookup and adjust, and transfer inventory must be completed.Configuring service level indicatorsYou can add a service level indicator to be shown for orders on the user interface based on the configured threshold and expected shipment date.Configuring alertsTo configure alerts, enable appropriate resource permissions and polling interval.Configuring the polling intervalYou can configure the polling interval to specify the time interval in which to refresh the alerts count.
