This SRC might indicate a communications error.
Find the unit reference code in the following table. For more on the Failing Item column entries, see Table 2. Failing items details, which follows the reference code table below.
Table 1. (B001) Reference codes
| Reference Code | Description/Action Perform all actions before exchanging Failing Items | Failing Item |
|---|---|---|
| 2651 | First call failed, retrying call; no CFI from modem
The remote answer timer expired without the server detecting either the rise of DSR or a Call Failure Indication from the modem. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. |
|
| 2652 | First call failed, retrying call; CFI AB from modem
After dialing the server detected a Call Failure INDICATION AB from the modem. The system is trying the call again, up to the face value of the Dial retry parameter of the controller description. CFI AB is sent from the modem if the modems abort timer expires after answer tone was detected and before the modem is ready for data transfer. |
|
| 2653 | First call failed, retrying call; CFI DE from modem
After dialing the server detected a Call Failure Indication DE from the modem. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. CFI DE is sent from the modem if the modem failed to detect dial tone when expected or detected dial tone when another tone was expected. This can occur if the telephone cable is not plugged into the back of the modem. |
|
| 2654 | First call failed, retrying call; CFI ET from modem
After dialing the server detected a Call Failure Indication ET from the modem. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. CFI ET is sent from the modem if the modem detects a busy signal (engaged tone). |
|
| 2656 | First call failed, retrying call; CFI NT from modem
After dialing the server detected a Call Failure Indication NT from the modem. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. CFI NT is sent from the modem if the modems abort timer expires without detecting answer tone, is not detecting ring back, and had detected the expected dial tones. This situation could result from a person answering the telephone. |
|
| 2657 | First call failed, retrying call; CFI RT from modem
After dialing the server detected a Call Failure Indication RT from the modem. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. CFI RT is sent from the modem if the modem does not detect the remote answer when the abort timer expired, the modem is still detecting ring back. This response is also sent if the modem ends a call because the ring counter reached its limit. |
|
| 2660 | Call failed, retrying call; Non-standard CFI from modem
After dialing the server detected a Call Failure Indication from the modem that was not recognized. The system is trying the call again, up to the value of the Dial retry parameter of the controller description. |
|
| 4594 | Wrong telephone number specified in system configuration | |
| 5000 | Wrong command sent by Licensed Internal Code | |
| 5001 | Procedure error in Licensed Internal Code | |
| 5002 | Procedure error in Licensed Internal Code
Procedure error in machine instructions |
|
| 5003 | Procedure error in Licensed Internal Code | |
| 5004 | Incorrect command value sent by Licensed Internal Code | |
| 5005 to 5006 | Procedure error in Licensed Internal Code | |
| 5007 | Procedure error in Licensed Internal Code | |
| 5009 | Incorrect command value sent by Licensed Internal Code | |
| 500A | Procedure error in Licensed Internal Code | |
| 500B to 500C | Incorrect command value sent by Licensed Internal Code | |
| 500D | Incorrect command value sent by Licensed Internal Code | |
| 500E to 500F, 5010 to 5014 | Incorrect command value sent by Licensed Internal Code | |
| 5015 | Procedure error in Licensed Internal Code | |
| 5016 to 5019 | Incorrect command value sent by Licensed Internal Code | |
| 501A | Licensed Internal Code did not request enough storage | |
| 501C | Command value error in I/O card Licensed Internal Code | |
| 501D | Clear-to-send not active to allow data to be sent | |
| 501E to 501F | Command value error in I/O card Licensed Internal Code | |
| 5022 | Procedure error in Licensed Internal Code | |
| 5023 | Procedure error in Licensed Internal Code | |
| 5024 to 5025 | Licensed Internal Code sent commands in wrong order | |
| 50E0 | Wrong or no external communications cable installed | |
| 50E1 | Communications line already in use | |
| 50E3 to 50E4 | Wrong command value sent by OS/400 licensed program | |
| 50E5 | Incorrect command value sent by Licensed Internal Code | |
| 50E6 to 50E7 | Incorrect command value sent by Licensed Internal Code | |
| 50E8 | Wrong command value sent by OS/400 licensed program | |
| 50E9, 50EB | Incorrect command value sent by Licensed Internal Code | |
| 50EC to 50ED | Wrong command value sent by OS/400 licensed program | |
| 50EE | Incorrect command value sent by Licensed Internal Code | |
| 50EF | Wrong number of dial digits in telephone number | |
| 50F0 | No telephone number provided for the call command | |
| 50F1 | Communications line not installed | |
| 50F2 | Automatic call unit cable not installed | |
| 50F4 | Clear-to-send signal dropped warning; information only | |
| 50F5 | Network uncontrolled-not-ready warning; information only | |
| 50F6 | Network controlled-not-ready warning; information only | |
| 50F7 | Data-set-ready changed to not active; for information only | |
| 50F8 | Adapter card transmit error | |
| 5202 | I/O card Licensed Internal Code ended abnormally | |
| 5203 | I/O card Licensed Internal Code resource not available | |
| 5205 | I/O card Licensed Internal Code response not correct | |
| 5206 to 5207 | Communications controller storage not available | |
| 5208 | I/O card Licensed Internal Code ended abnormally | |
| 5209 | I/O card Licensed Internal Code response not correct | |
| 52E0 | Incorrect command used by I/O card Licensed Internal Code | |
| 52E1 | Wrong procedure used in I/O card Licensed Internal Code | |
| 52E2 | I/O card Licensed Internal Code resource not available | |
| 52E3 | Command response error in I/O card Licensed Internal Code | |
| 52E4 | Wrong command value sent by OS/400 licensed program | |
| 52E5 | Incorrect command value sent by Licensed Internal Code | |
| 52E6 | Data-line-occupied already active from automatic call unit | |
| 52E7 | X.21 network not in the ready or receive-data state | |
| 52E8 to 52E9 | Command value error in I/O card Licensed Internal Code | |
| 52EA | I/O card Licensed Internal Code error | |
| 5301 | Adapter card receive error | |
| 5302 | Adapter card transmit error | |
| 5401 | Communications adapter card interrupt not expected | |
| 54E1 | Communications line not operational | |
| 5600 | Clear-to-send off; error limit per 256 reached | |
| 5601 | Data-set-ready state changed; error limit per 256 reached | |
| 5602 | Clear-to-send state changed; error limit per 256 reached | |
| 5603 | Carrier-detect state changed; error limit per 256 reached | |
| 5604 | Call attempted; error limit per 256 reached | |
| 5605 | Call completed with error; error limit per 256 reached | |
| 5606 | Data-line-occupied error; error limit per 256 reached | |
| 5607 | Abandon-call-retry error; error limit per 256 reached | |
| 5608 | Present-next-digit error; error limit per 256 reached | |
| 5609 | Distant-station-connected error; error limit per 256 reached | |
| 560B | Data-set-ready error; error limit per 256 reached | |
| 560C | Wrong number length; error limit per 256 reached | |
| 5651 | Call failed, no Call Failure Indication from modem
The remote answer timer expired without the server detecting either the rise of DSR or a Call Failure Indication from the modem. The system has reached the number of tries in the dial retry parameter in the controller description. |
|
| 56E2 | Data-set-ready already active on modem interface | |
| 56E3 | Automatic call unit data-line-occupied error | |
| 56E4 | Automatic call unit has present-next-digit error | |
| 56E5 | Automatic call unit distant-station-connected error | |
| 56E6 | Data-set-ready error on modem interface | |
| 56E7 | Automatic call unit command error | |
| 56E8 | Clear-to-send not active on modem interface | |
| 56E9 | Clear-to-send signal failed to drop on modem interface | |
| 56EA | Clear-to-send signal dropped on modem interface | |
| 56EB | Carrier-detect dropped on modem interface | |
| 56EC | Data-set-ready turn-off time-out on modem interface | |
| 56ED | Data-set-ready turn-on time-out on modem interface | |
| 56EE | Automatic call unit abandon-call-retry error | |
| 56EF | Automatic call unit telephone-number-length error | |
| 56F0 | Automatic call unit power turned off | |
| 56F1 | Data-set-ready dropped on modem interface | |
| 5701 | SDLC frame reject type W transmitted | |
| 5702 | SDLC frame reject type X transmitted | |
| 5703 | SDLC frame reject type Y transmitted | |
| 5704 | SDLC frame reject type Z transmitted | |
| 5705 | SDLC frame reject type W received from remote equipment | |
| 5706 | SDLC frame reject type X received from remote equipment | |
| 5707 | SDLC frame reject type Y received from remote equipment | |
| 5708 | SDLC frame reject type Z received from remote equipment | |
| 5709 | Not valid control field received from remote equipment | |
| 570A | Incorrect information field received from remote equipment | |
| 570B | Incorrect frame reject received from remote equipment | |
| 570C | Wrong sequence number received from remote equipment | |
| 570D | Wrong response received from remote equipment | |
| 570E | Wrong command received from remote equipment | |
| 570F | No data in information frame received from remote equipment | |
| 5710 | Nonproductive receive time-out while receiving from remote | |
| 5711 | Remote equipment sent more data frames than allowed | |
| 5712 | No data received from remote equipment; time-out | |
| 5713 | Disconnected mode response received from remote system | |
| 5714 | Disconnected mode response received from remote system | |
| 5715 | Remote equipment did not respond causing an idle-time-out | |
| 5716 | Communications controller storage not available | |
| 5717 | No response from modem during modem test | |
| 5718 | Retry limit reached for sending frames to remote equipment | |
| 5719 | Retry limit reached for sending frames to remote equipment | |
| 571A | Retry limit reached for sending frames to remote equipment | |
| 5720 | Retry limit reached for sending poll frame to remote | |
| 5721 | Could not send frame to remote equipment; local problem | |
| 5722 | Wrong command value sent by OS/400 licensed program | |
| 5723 | Wrong response received from remote equipment | |
| 5724 | Retry limit reached for sending frames to remote equipment | |
| 5750 to 5751 | Incorrect command value sent by Licensed Internal Code | |
| 5752 | Wrong response received from remote equipment | |
| 5753 | Wrong response received from remote equipment | |
| 5754 | Wrong response received from remote equipment | |
| 5755 to 5756 | Wrong response received from remote equipment | |
| 5757 | Wrong response received from remote equipment | |
| 5758 | Wrong response received from remote equipment | |
| 5759 | Wrong response received from remote equipment | |
| 5760 | Nonproductive receive time-out while receiving from remote | |
| 5762 | No data received from remote equipment; time-out | |
| 5764 | Adapter card transmit error | |
| 5768 | Communications line clear | |
| 576A | Wrong response received from remote equipment | |
| 5770 | Incorrect command value sent by Licensed Internal Code | |
| 5776, 5778, 577A | Wrong response received from remote equipment | |
| 577C | Wrong response received from remote equipment | |
| 577E | Wrong command received from remote equipment | |
| 5780 | Maximum retries reached on XID polls after answer | |
| 5782 | Connection cleared after answer after XID exchange | |
| 5784 | Call cleared after answer; session reset
Call cleared after answer, reset while link disconnected. |
|
| 57E0 | Frame-check-sequence error; error limit per 256 reached | |
| 57E1 | Overrun error; error limit per 256 reached | |
| 57E2 | Short frame error; error limit per 256 reached | |
| 57E3 | Frame-cancel-received error; error limit per 256 reached | |
| 57E4 | Idle link detected error; error limit per 256 reached | |
| 57F0 | Send sequence counter error; error limit per 256 reached | |
| 57F1 | Receive sequence counter error; error limit per 256 reached | |
| 57F2 | Response time-out error; error limit per 256 reached | |
| 5800 | Control-not-ready time-out; error limit per 256 reached | |
| 5801 | Uncontrolled-not-ready time-out; error limit per 256 reached | |
| 5802 | State-not-known time-out error; error limit per 256 reached | |
| 5803 | Control-not-ready state changed; error limit per 256 reached | |
| 5804 | Not-ready state changed; error limit per 256 reached | |
| 5805 | State-not-known changed; error limit per 256 reached | |
| 5806 | State interrupt overrun error; error limit per 256 reached | |
| 5807 | Not valid data; error limit per 256 reached | |
| 5808 | Data-communications-equipment error; limit per 256 reached | |
| 5809 | Control-not-ready in data mode; error limit per 256 reached | |
| 580A | Incoming call received during outgoing call; limit reached | |
| 580B | Missed incoming call; error limit per 256 reached | |
| 580C | Clear was missed; error limit per 256 reached | |
| 580D | Parity error; error limit per 256 reached | |
| 580E | Receive overrun; error limit per 256 reached | |
| 580F | Temporary storage overrun; error limit per 256 reached | |
| 5810 | Network type 1 time-out; error limit per 256 reached | |
| 5811 | Network type 2 time-out; error limit per 256 reached | |
| 5812 | Network type 3A time-out; error limit per 256 reached | |
| 5813 | Network type 3B time-out; error limit per 256 reached | |
| 5814 | Network type 4A time-out; error limit per 256 reached | |
| 5815 | Network type 4B time-out; error limit per 256 reached | |
| 5816 | Network type 5 time-out; error limit per 256 reached | |
| 5817 | Network type 6 time-out; error limit per 256 reached | |
| 5818 | Network type 7 time-out; error limit per 256 reached | |
| 5819 | Network type 20 time-out; error limit per 256 reached | |
| 581A | Network type 21 time-out; error limit per 256 reached | |
| 581B | Call-progress-signal type 00; error limit per 256 reached | |
| 581C | Call-progress-signal type 01; error limit per 256 reached | |
| 581D | Call-progress-signal type 02; error limit per 256 reached | |
| 581E | Call-progress-signal type 03; error limit per 256 reached | |
| 581F | Call-progress-signal type 04; error limit per 256 reached | |
| 5820 | Call-progress-signal type 05; error limit per 256 reached | |
| 5821 | Call-progress-signal type 20; error limit per 256 reached | |
| 5822 | Call-progress-signal type 21; error limit per 256 reached | |
| 5823 | Call-progress-signal type 22; error limit per 256 reached | |
| 5824 | Call-progress-signal type 23; error limit per 256 reached | |
| 5825 | Call-progress-signal type 41; error limit per 256 reached | |
| 5826 | Call-progress-signal type 42; error limit per 256 reached | |
| 5827 | Call-progress-signal type 43; error limit per 256 reached | |
| 5828 | Call-progress-signal type 44; error limit per 256 reached | |
| 5829 | Call-progress-signal type 45; error limit per 256 reached | |
| 582A | Call-progress-signal type 46; error limit per 256 reached | |
| 582B | Call-progress-signal type 47; error limit per 256 reached | |
| 582C | Call-progress-signal type 48; error limit per 256 reached | |
| 582D | Call-progress-signal type 49; error limit per 256 reached | |
| 582E | Call-progress-signal type 51; error limit per 256 reached | |
| 582F | Call-progress-signal type 52; error limit per 256 reached | |
| 5830 | Call-progress-signal type 61; error limit per 256 reached | |
| 5831 | Call-progress-signal type 71; error limit per 256 reached | |
| 5832 | Call-progress-signal type 72; error limit per 256 reached | |
| 5833 | Call-progress-signal; error limit per 256 reached | |
| 5836 | Call cleared by network equipment | |
| 5837 | Network-controlled not-ready state; information only | |
| 5838 | I/O card Licensed Internal Code processed wrong command | |
| 5839 | Incorrect command value sent by Licensed Internal Code | |
| 583A | Wrong command value sent by OS/400 licensed program | |
| 583B | Wrong command value sent by OS/400 licensed program | |
| 583C | Incorrect command value sent by Licensed Internal Code | |
| 583D to 583E | I/O card Licensed Internal Code processed wrong command | |
| 583F | Incorrect command value sent by Licensed Internal Code | |
| 5840 to 5841 | I/O card Licensed Internal Code used incorrect procedure | |
| 5842 | I/O card Licensed Internal Code used incorrect procedure | |
| 5843 | Communications overrun while receiving network data | |
| 5844 | Communications adapter error while receiving network data | |
| 5845 | Communications adapter transmit error on selection sequence | |
| 5846 | Communications adapter received network data incorrectly | |
| 5847 | Communications controller storage not available | |
| 5849 | Wrong information provided by network | |
| 584A | Automatic answer time-out | |
| 584B | Call error; incoming call received during outgoing call | |
| 5851 | Network did not leave controlled-not-ready condition | |
| 5852 | Network did not leave uncontrolled-not-ready condition | |
| 5853 | Network remained in unknown condition | |
| 5854 | Network time-out type 5 occurred | |
| 5855 | Network time-out type 6 occurred | |
| 5870 | Network time-out type 1 occurred | |
| 5871 | Network time-out type 2 occurred | |
| 5872 | Network time-out type 3A occurred | |
| 5873 | Network time-out type 3B occurred | |
| 5874 | Network time-out type 4A occurred | |
| 5875 | Network time-out type 4B occurred | |
| 5876 | Network time-out type 7 occurred | |
| 5877 | Network time-out type 20 occurred | |
| 5878 | Network time-out type 21 occurred | |
| 587A | Call cleared by network equipment | |
| 587B | Clock signal missing from external communications interface | |
| 5890 | Network call-progress-signal type 20 | |
| 5891 | Network call-progress-signal type 21 | |
| 5892 | Network call-progress-signal type 22 | |
| 5893 | Network call-progress-signal type 23 | |
| 5894 | Network call-progress-signal type 41 | |
| 5895 | Network call-progress-signal type 42 | |
| 5896 | Network call-progress-signal type 43 | |
| 5897 | Network call-progress-signal type 44 | |
| 5898 | Network call-progress-signal type 45 | |
| 5899 | Network call-progress-signal type 46 | |
| 589A | Network call-progress-signal type 47 | |
| 589B | Network call-progress-signal type 48 | |
| 589C | Network call-progress-signal type 49 | |
| 589D | Network call-progress-signal type 51 | |
| 589E | Network call-progress-signal type 52 | |
| 589F | Network call-progress-signal type 61 | |
| 58A0 | Network call-progress-signal type 71 | |
| 58A1 | Network call-progress-signal type 72 | |
| 58E0 | Communications line not operational | |
| 58E1 | Communications connection not made | |
| 58E2 | Communications line not operational | |
| 58E4 | Port or DCE error has recovered; port now available
This reference code does not identify an error but is used to report that an X.21 port used in a short-hold mode, multiple port sharing configuration that was temporarily not operating is now available. One of the following reference codes may have been reported previously:
If any of the listed reference codes are occurring frequently and are causing performance problems, use the reported reference code to isolate the problem. |
|
| 8011 | IOP activation failed.
MDMCNTRYID parameter in Network Attributes is not set. Use the CHGNETA command to set MDMCNTRYID value. |
|
| 8013 | IOP activation failed.
The MDMCNTRYID parameter in Network Attributes is not valid for this adapter. Use the CHGNETA command to change MDMCNTRYID. |
|
| 8020 | System log entry only, no service action required |
|
| FFFF | User suspected communications problem. |
Table 2. Failing items details
| Failing Item | Description | Document Description |
|---|---|---|
| AJDG301 | Licensed Internal Code | See the service documentation for instructions. |
| UJ0E3 | Communications network equipment | |
| UJA32 | Line or automatic call unit already in use | Communications Configuration |
| UJA33 | Too many communications lines in use | Communications Configuration |
| UJA34 | CNNPOLLTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | CNNPOLLRTY value in CRTLINSDLC command | Communications Configuration |
| UJA34 | CTSTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | AUTOANS, AUTODIAL, SWTCNN, CNN values in CRTLINSDLC command | Communications Configuration |
| UJA34 | DIALRTY value in CRTCTL____ command | Communications Configuration |
| UJA34 | DSRDRPTMR value in the CRTLINSDLC command | Communications Configuration |
| UJA34 | LINESPEED value in CRTLINSDLC command | Communications Configuration |
| UJA34 | NRZI value in CRTLINSDLC command | Communications Configuration |
| UJA34 | INACTTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | CNNTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | SWTCNN, AUTOANS values in CRTLINSDLC command | Communications Configuration |
| UJA34 | MAXFRAME value in CRTLINSDLC command | Communications Configuration |
| UJA34 | SNBU, MODEMRATE, DUPLEX values in CRTLINSDLC command | Communications Configuration |
| UJA34 | MODULUS value in CRTLINSDLC command | Communications Configuration |
| UJA34 | FRAMERTY value in CRTLINSDLC command | Communications Configuration |
| UJA34 | MAXCTL value in CRTLINSDLC command | Communications Configuration |
| UJA34 | ACRSRCNAME value in CRTLINSDLC command | Communications Configuration |
| UJA34 | EXCHID value in CRTCTL____ command | Communications Configuration |
| UJA34 | SHMNODE value in CRTLINSDLC command | Communications Configuration |
| UJA34 | NPRDRCVTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | Operator reset local controller (vary on/off) but not remote | Communications Configuration |
| UJA34 | INTERFACE value in CRTLINSDLC command | Communications Configuration |
| UJA34 | SHMNODE value in CRTLINSDLC command | Communications Configuration |
| UJA34 | MAXOUT value in CRTLINSDLC command | Communications Configuration |
| UJA34 | THRESHOLD value in CRTLINSDLC command | Communications Configuration |
| UJA34 | RMTANSTMR value in the SDLC command | Communications Configuration |
| UJA34 | RSRCNAME value in the CRTLINSDLC command | Communications Configuration |
| UJA34 | IDLTMR value in CRTLINSDLC command | Communications Configuration |
| UJA34 | ROLE value in CRTLINSDLC command | Communications Configuration |
| UJA35 | CNNNBR value in the CRTCTL____ command | Communications Configuration |
| UJA35 | RMTNETID value in CRTCTLAPPC command | Communications Configuration |
| UJA35 | STNADR value in CRTCTL_____command | Communications Configuration |
| UJE34 | Configuration or OS/400 licensed program | Communications Configuration |
| UJE34 | Excessive usage on X.21 network | Communications Configuration |
| UJE34 | X.21 network service problem | Communications Configuration |
| UJE34 | No failure found | Communications Configuration |
| UJE39 | Configuration problem in remote equipment | Communications Configuration |
| USER | User suspected communications problem. | See the service documentation for instructions. |