Cloud Computing Central
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Brocade and Avnet Technology Solutions Bring Simplified Server and Desktop Virtualization Solutions to the Channel Through the Brocade CloudPlex Architecture
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Chapter 19 – Tivoli Process Automation Engine
As we discussed in the previous post, it is important that the all the processes work together to bring successful automation in the cloud management platform. A process workflow automation engine is what makes this possible. In this chapter we will discuss more about Tivoli process automation engine that’s form the base for IBM process automation in the cloud space.
process automation engine provides a user interface, configuration services, workflows and the common data system needed
for IBM Service Management products and other services. As we already know IBM
Service Management (ISM) is a comprehensive and integrated approach for
Service Management, integrating technology, information, processes, and people
to deliver service excellence and operational efficiency and effectiveness for
traditional enterprises, service providers, and mid-size companies. Tivoli process automation engine, previously known as Tivoli base services, provides
the base infrastructure for applications like Tivoli Maximo Asset Management,
Change and Configuration Manager Database (CCMDB), Tivoli Service Request
Manager (SRM), Tivoli Asset Management for IT (TAMIT), Tivoli Proivisioning
Manager as well as Tivoli Service Automation Manager. Any product that has the Tivoli process automation engine as its foundation can be
installed with any other product that has the Tivoli process automation engine.
IBM Service Management (ISM) comprises of
Through having a common process automation engine, the we can successfully link Operational and Business services with Infrastructure through a single (J2EE) platform. We can also leverage current investments through linking this engine with existing process automation technologies and products. So by building a unified platform to automate processes, we have taken data integration to the next level where sharing data between applications has never been easier. This integrated process automation platform can support the repeatable IT functions like Incident Management, Problem Management, Change Management, Configuration Management all the way through to Release Management. All of these processes tie into the CMDB where they share consistent data via bidirectional integration. The platform supports best practices such as ITIL and other Industry best practices. This facilitates an automated approach across the IT management lifecycle. It's also forms the basis for automating repetitive tasks that can be handled by the system instead of requiring human (costly) intervention. TPAE through the adapters provide data federation from multiple sources that you already have and translating the information into usable data that can be leveraged by internal process and workflow.
Figure 1 Tivoli process automation integrated portfolio
The Tivoli Process Automation Engine Wiki provides details on each of the components and capabilities that make up this integrated portfolio.
The Certification Study Guide Series : Foundations of Tivoli Process Automation Engine is a IBM® Redbooks publication that can guide you to get an IBM Professional Certification on Tivoli Process Automation Engine.
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Join us for the Managing the Cloud Webcast series to learn more about best practices, technical approaches and capabilities to help solve your business and technical challenges in the cloud. Sign up for these free 1 hour webcasts today.
Best practices for cloud service management - Nov 8, 12-1EST
Organizations today are looking to cloud computing to deliver cost savings and faster service delivery. However, most organizations are still struggling to have the basic IT infrastructure that is necessary to take the leap to a robust cloud. This session will explain how service management can help provide the essentials to maintain service levels in the cloud and best practices based on IBM's work with customers. This information will provide the foundation for building and managing a cloud to meet your business objectives and transform IT.https://www14.software.ibm.com/webapp/iwm/web/signup.do?source=swg-tivoli-nov8managingcloud Performance management in the cloud - Nov 15, 12-1EST Cloud services can leverage everything from databases to mainframe transactions to SOA services, so the ability to see how all these different touch points are performing is critical. See how integrated service management can provide the capabilities you need to monitor and manage today's cloud based services and help you meet your service level goals.https://www14.software.ibm.com/webapp/iwm/web/signup.do?source=swg-tivoli-nov15managingcloud
Performance management in the cloud - Nov 15, 12-1EST
Cloud services can leverage everything from databases to mainframe transactions to SOA services, so the ability to see how all these different touch points are performing is critical. See how integrated service management can provide the capabilities you need to monitor and manage today's cloud based services and help you meet your service level goals.https://www14.software.ibm.com/webapp/iwm/web/signup.do?source=swg-tivoli-nov15managingcloud
Sreek Iyer 2000001K7N Tags:  cloud_computing tivoliindia ibmswuin ibmindia cloud stepbystep 3,656 Views
I've been writing about the step by step approach to Cloud till now. The rate at which I see cloud computing being adopted inside and outside the Enterprise, I think we really need to get out of our step-by-step approach and start riding the wave. IBM has implemented may be over 2000 cloud engagements in the last year and are managing over 1 million virtual machines today. We have identified the customer cloud adoption patterns and entry points to cloud and have lots of lessons learnt and experience to share. So won’t it be nice if we could talk to you about the things as well as share the best practices with you. All of it is difficult to discuss through a blog. So You have a better option – The IBM Software Universe 2011 – The Next Big Wave.
Yes, the 7th edition of IBM India’s largest annual software conclave is happening this year Oct 19th and Oct 20th. I believe it would be time well spent to learn from our learnings and accelerate your adoption of cloud. We have some interesting sessions on Private Cloud [R]Evolution which will discuss some of the key trends and technologies to look at for building the cloud insider your firewall. If you are looking to understand how to expand your existing Data Center capabilities to have better visibility, control and automation across your physical and virtual environments then “Integrated Service Management – Thinking Beyond the Data Center” is a must attend session. If you are one of those business or Enterprise IT Manager who is looking to start with the cloud – you don’t want to miss the “Get Your Head in the Cloud” session which can tell you how you could get some of your collaboration requirements from the cloud.
Finally it is wonderful opportunity for you to talk to some of the Distinguished Engineers and IBM Fellows who can spend 1:1 time with you to listen about your issues/problems as well as discuss the future roadmap. For instance, Bala Rajaraman who is the Distinguished Engineer with responsibilities including the architecture and design for Cloud & Service Management solutions is going to be in India and it is your opportunity to catch up with Bala.
Last but not the least, there is going to be Solution Expos that will be setup for you, so you have a opportunity to touch and feel the cloud solutions. This should include industry specific demos and technology/product demos from IBM as well as partners.
So be there on Oct 19, 20th at the IBM Software Universe 2011. It is going to teach you a new skill – How to ride the next big wave… the cloud wave..