If you want a live introduction to the IBM Support Portal, plan to attend the free WebSphere Support Technical Exchange presentation on June 25 at 11:00 AM EDT. This event will introduce the portal and demonstrate how to use many of its features. The focus will be for WebSphere users, but the principles of using the portal are the same regardless of which IBM product you're interested in. The presentation will last 30 to 45 minutes followed by a question and answer period. Listen to replay of the WSTE webcast .