Common File Locations

2 likes Updated 3/9/17, 6:47 PM by KarenKueTags:

Common file locations for BigFix on various operating systems:
 

FileWindows
Client log file directoryC:\Program Files\BigFix Enterprise\BES Client\__BESData\__Global\Logs
Client setting fileWindows Registry
Client executables and librariesC:\Program Files\BigFix Enterprise\BES Client
QNA binaryC:\Program Files\BigFix Enterprise\BES Console\QnA
Scripts for client start/stopWindows Service
Masthead fileC:\Program Files\BigFix Enterprise\BES Client\actionsite.afxm
Relay log fileC:\Program Files (x86)\BigFix Enterprise\BES Relay\logfile.txt
AdminTool log file

%LOCALAPPDATA%\BigFix\BESAdminDebugOut.txt

Note: The %LOCALAPPDATA% depends on the user running the BESAdmin.exe command. If the BESAdmin command is run manually, it logs into the user directory of the current user (for example C:\Users\Administrator\AppData\Local\BigFix\BESAdminDebugOut.txt). If the BESAdmin.exe command is run from within a Fixlet, for example the Fixlet running the upgrade, it logs into the %LOCALAPPDATA% of the LocalSystem user (for example C:\Windows\System32\config\systemprofile\AppData\Local) because that is the user running the client service triggered by the Fixlet action.

RootServer log file

C:\Program Files (x86)\BigFix Enterprise\BES Server\BESRelay.log

FillDB log fileC:\Program Files (x86)\BigFix Enterprise\BES Server\FillDBData\FillDB.log
GatherDB log fileC:\Program Files (x86)\BigFix Enterprise\BES Server\GatherDBData\GatherDB.log
Download Plugin log filesC:\Program Files (x86)\BigFix Enterprise\BES Server\DownloadPlugins\<PluginName>\logs
Server Plugin log files

C:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\Logs

C:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\<AppName>

Audit LogC:\Program Files (x86)\BigFix Enterprise\BES Server\server_a​udit.log
WebUI logsC:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\logs 
FileLinux
AdminTool log file/var/log/BESAdminDebugOut.txt
FillDB log file/var/opt/BESServer/FillDBData/FillDB.log
GatherDB log file /var/opt/BESServer/GatherDBData/GatherDB.log
Installer log file 

Measure.log

/var/log/BESInstall.log

/var/opt/BESClient/__BESData/__Global/measure.log

Server log file/var/log/BESRelay.log
Relay log file/var/log/BESRelay.log
Server Config File/var/opt/BESServer/besserver.config
WebUI logs/var/opt/BESServer/WebUI/Logs/
FileRed Hat Enterprise/ Solaris
Client log file directory/var/opt/BESClient/__BESData/__Global/Logs
Client setting file/var/opt/BESClient/besclient.config
Client executables and libraries/opt/BESClient/bin
QNA binary/opt/BESClient/bin/qna
Scripts for client start/stop/etc/init.d/BESClient-X.X.X.XX [start | stop]
Masthead file/etc/opt/BESClient/actionsite.afxm
Relay log file/var/log/besrelay.log

Plug-in log file (RedHat)

/var/opt/BESServer/DownloadPlugins

Plug-in log file (Solaris)/var/opt/BESServer/DownloadPlugins/SolarisProtocol/logs
EDRDeployData/var/opt/BESClient/EDRDeployData/
  
FileAIX
Client log file directory/var/opt/BESClient/__BESData/__Global/Logs
Client setting file/var/opt/BESClient/besclient.config
Client executables and libraries/opt/BESClient/bin
QNA binary/opt/BESClient/bin/qna
Scripts for client start/stop/etc/rc.d/rc2.d/SBESClientd [start | stop]
Masthead file/etc/opt/BESClient/actionsite.afxm
Relay log file/var/log/besrelay.log
  
FileMac OS X
Client log file directory/Library/Application Support/Bigfix/BES Agent/__BESData/__Global/Logs
Client setting file/Library/Preferences/com.bigfix.BESAgent.plist
Client executables and libraries/Library/BESAgent
QNA binary

Prior to IEM version 9.2.4, use "BigFixQnA" in the Mac Installer dmg file created from Installer Builder.

For IEM versions 9.2.4.2 and later, QnA is embedded into the Mac installer and can be accessed from BESAgent.app/Contents/MacOS/QnA.

Scripts for client start/stopUse "BESAgentControlPanel" in the Mac Installer dmg file created from Installer Builder
Masthead file/Library/Application Support/Bigfix/BES Agent/actionsite.afxm
  
FileSWD
Upload Maintenance Service logC:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\Logs\swd_uploadmaintenance.log
Upload Manager log<Windows temp>\SoftwareDistributionLogs\Uploadmanager
Self Service Portal and Trusted Service Provider log filesC:\Program Files(x86)\BigFix Enterprise\Management Extender\MDM Provider\log
Trusted Service Provider configuration fileC:\Program Files\BigFix Enterprise\Management Extender\MDM Provider\config\tsp-config.yaml
Self Service Portal configuration fileC:\Program Files\BigFix Enterprise\Management Extender\MDM Provider\config\ssp-config.yaml
Self Service Portal certificate file<path_to_TEM_server_directory>\BigFix Enterprise\Management Extender\MDM Providers\MDMExtender\private\ssp\trusted_certs\<your_certificate_file>.pem
PIN for Registration

Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\SSP_PIN

Mac, Linux, AIX:
/var/opt/BESClient/SSP_PIN

Registered Users

Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\SSP_Green

Mac, Linux, AIX:
/var/opt/BESClient/__BESData/SSP_Green

Blocked Users

Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\SSP_Red

Mac, Linux, AIX:
/var/opt/BESClient/__BESData/SSP_Red

Import and Export log files<Windows Temp>\SoftwareDistributionLogs\<Export or Import>