• 1 reply
  • Latest Post - ‏2012-08-21T13:15:18Z by bsandle
20 Posts

Pinned topic Focal Point Notifications Question

‏2012-08-20T18:32:19Z |
We have started to turn on notifications in our workspace and emails are coming from invalid or missing email address. It is causing the email to be placed in a junk mail folder in Lotus Notes. Is there a way to set the from email address for an iRFP workspace? Our Center has a couple valid IBM email addresses for sending out notices, so we have an email to use, I just don't know where to put it in iRFP.

Best Regards,
Jerry Neild

Industrial Sector Manager & Senior Architect
IBM Global Solution Center
1177 S. Beltline Road, Coppell, TX 75019
469-549-8346 (Office) / 480-231-6835 (Mobile)
Updated on 2012-08-21T13:15:18Z at 2012-08-21T13:15:18Z by bsandle
  • bsandle
    20 Posts

    Re: Focal Point Notifications Question


    Focal Point will try to set custom from-addresses in mails. Some SMTP server doesn't like this, so there is a way to force Focal Point to set the "Rational Focal Point Mail Server Address" hard by executing the following:

    update projectsetting set value='true' where name='serverassender'

    Then empty the setting cache.

    "Rational Focal Point Mail Server Address" is found under the menu "Application/Mail"