Topic
1 reply Latest Post - ‏2011-12-16T14:10:32Z by BrunoSahinoglu
BrunoSahinoglu
BrunoSahinoglu
2 Posts
ACCEPTED ANSWER

Pinned topic New feature for IBM Session Manager?

‏2011-12-16T11:16:22Z |
Hi everybody,

I contact you because we’ve got a problem on ISM Session Manager.
My colleague and me have installed and configured this product for a customer few weeks ago for a POC. The client uses the product NVAS in her production system and he was satisfied by the demonstration of SM. But after the POC, one problem persists.
Currently the client permits for each user, to have her personalized screen and have the same sequence number like 1,2,3,4 etc… independently of the order session.
SM gives both the possibility to have prioritized session, and to auto number the session with the SUBMENU feature.
So, we tried to configure the priority session and the submenu feature, but they don’t want work together, it seems like a bug.
I think the possibility exists, because her ancestor NVAS can do it, but how implement it? What we must do to answer to the client problem?
Please we need to answer to customer about this functionality

Thanks
Bruno
Updated on 2011-12-16T14:10:32Z at 2011-12-16T14:10:32Z by BrunoSahinoglu
  • BrunoSahinoglu
    BrunoSahinoglu
    2 Posts
    ACCEPTED ANSWER

    Re: New feature for IBM Session Manager?

    ‏2011-12-16T14:10:32Z  in response to BrunoSahinoglu
    Please if administrator can delete this post please.

    Thank you
    Bruno